**WHAT WE ARE LOOKING FOR:** Smurfit Westrock, one of the largest companies in the paper and packaging sector, is seeking a professional to join its Quality team in Uberaba, MG, in an on-site format. The professional will be responsible for ensuring product and process compliance with quality requirements, internal standards, and customer expectations, supporting decision-making through technical analyses and indicators, strengthening customer relationships, and promoting continuous improvement, employee training, and engagement with the Quality Policy and Quality Agreements. **Responsibilities and Duties** **WHAT YOU WILL DO:** * Monitor quality parameters throughout production via in-line inspections, laboratory analyses, physical measurements, and documentation in forms and systems, ensuring products meet defined technical specifications and standards. * Conduct quality analyses and tests—including physical and functional testing—using laboratory equipment and standardized procedures, as specified in the Inspection Control Plan, batch release criteria, and specific requirements. * Address non-conformities and customer complaints: register, analyze, and track internal and external non-conformities; review records of NCs (Non-Conformity Reports), Internal and External RNCs (Root Cause Non-Conformities), Easy Checklists, audit results, and technical visit reports—generating efficient and effective corrective actions to prevent recurrence of deviations and improve process performance whenever a deviation or complaint is logged. * Support internal, external, and customer audits by standardizing and reviewing processes, preparing documents and evidence, accompanying audits, and updating standards—ensuring compliance with regulations, procedures, and contractual requirements according to schedule or process needs. * Plan and deliver quality training—either in-person or online—with focus on standards, procedures, and requirements, ensuring correct understanding, operational activity standardization, and refresher training aligned with process needs, changes, or identified deviations. * Lead quality meetings to align results, analyze indicators, and monitor action plans—presenting data and technical analyses—to support decision-making, cross-functional alignment, and advancement of improvement initiatives, conducted periodically or as needed. * Conduct technical visits to customers to align requirements, validate deviations, address non-conformities, and follow up on corrective actions—via face-to-face meetings, product performance analysis, and indicator reviews—to ensure action effectiveness, customer requirement fulfillment, and strengthened technical relationships, as required. **Requirements and Qualifications** **WHAT WE EXPECT FROM YOU:** * Bachelor’s degree completed in Production Engineering, Administration, Quality Management, or related fields. * Postgraduate qualification in quality, industrial processes, or related areas is desirable. * Knowledge of quality tools. * Familiarity with performance indicators. * Proficiency in Excel and Power BI for data analysis. * Knowledge of ISO 9001 and FSC standards is desirable. **Additional Information** **Smurfit Westrock**, a global leader in sustainable paper and packaging, operates in 40 countries with over 500 packaging conversion facilities and 62 paper mills. We offer an unparalleled portfolio of innovative packaging solutions—from corrugated cardboard and consumer packaging to Bag-in-Box and point-of-sale displays. With the circular economy at the core of our business, we use renewable and recyclable materials to create sustainable packaging solutions. As a trusted partner to businesses worldwide, **Smurfit Westrock** is committed to delivering efficient and scalable paper and packaging solutions to help solve complex packaging challenges. We are dedicated to delivering meaningful value to shareholders, customers, employees, and the communities where we operate. **OUR FACILITIES | BRAZIL** **Corporate Administration and Experience Center:** São Paulo – SP **Consumer Packaging:** São Paulo – SP **Forestry Operations:** Forests in southern Paraná and northern Santa Catarina **Paper Mills:** Bento Gonçalves – RS, Pirapetinga – MG, Três Barras – SC **Corrugated Packaging Plants:** Araçatuba – SP, Blumenau – SC, Maranguape – CE, Pacajus – CE, Porto Feliz – SP, Saquarema – RJ, Uberaba – MG **APS:** Valinhos – SP