Description
Job Summary:
As a Specialized Store Manager at Youcom, you are responsible for delighting customers, ensuring service quality, safeguarding company culture, and engaging your team to operate the store effectively.
Key Highlights:
1. People management and Youcom culture
2. Team and store operations coordination
3. Management of KPIs and results for profitability
The mission of Youcom’s Specialized Store Managers is to delight customers and ensure the “wow” quality of our services. Our leaders are custodians of Youcom culture and responsible for team engagement, making store operations happen.
**Responsibilities and Duties**
* Manage people and deploy Youcom culture;
* Coordinate the team and guide store activities by communicating strategies, policies, and technical procedures directed by support areas;
* Manage KPIs and monitor generated results to maintain store profitability;
* Pursue outstanding results.
**Requirements and Qualifications**
* Experience leading teams in fashion retail, within small-, medium-, or large-sized companies;
* Passion for fashion and alignment with our business;
* Completed high school education; higher education is desirable.
**Additional Information** **And what benefits do we offer?**
**For your health and well-being:**
* Comprehensive health insurance plan (including obstetrics) for all hierarchical levels, covering all procedures listed by ANS (National Supplementary Health Agency – www.ans.gov.br);
* Dr. Be (telemedicine, telepsychology, nutritional coaching, and sports coaching), free of charge for employees and dependents;
* Dr. Be Pregnancy Program, supporting pregnant employees and dependents up to week 32;
* Wellhub (Gympass) with a Free plan option;
* Programs and campaigns developed to promote self-care, health, and well-being for employees and their families (Health in Focus, Oncological Support, Psychosocial Support and Guidance for Victims of Domestic Violence).
**To simplify your daily life:**
* Transportation allowance;
* Meal voucher (Ticket);
* Multi-purchase credit card;
* Employee discount of up to 20% on purchases at our Renner, Youcom, Ashua, and Camicado stores.
**For flexibility and routine:**
* Balance methodology applied with leadership and teams to strengthen communication and recognition, well-being, and work style/tools.
**Learn about our SER (Renner S.A. Employees’ Association):**
**Founded in 1986, SER promotes and drives initiatives focused on social, cultural, and well-being development.**
**Member employees enjoy differentiated services, a discount club, and benefits through over 200 partner companies across education, health, food, leisure, and entertainment. Explore our main partnerships!**
* Dental plan;
* Life insurance;
* Up to 35% discount at pharmacies;
* Pet care partnership;
* Movie tickets and much more.
**People with disabilities are welcome in all our opportunities.**
We are Youcom—and we LOVE fashion!
For over 10 years, Youcom has been the country’s largest specialized brand for youth fashion, delivering an omnichannel experience with exceptional quality and incredible prices. Today, we operate nearly 150 physical stores across multiple Brazilian states, plus an e-commerce platform and app serving the entire country.
We believe fashion is a tool for self-expression. Our business is driven by passion, creativity, and style. We embrace diversity and lead the transformation we wish to leave in the world. Our teams operate autonomously, and we foster continuous learning in everyday work.
If what excites you is learning, sharing, and teaching—if what excites you is respect, diversity, and inclusion—this is the yc way, and this is where you belong.
Join our team of 24,000 employees united to delight customers alongside the brands Youcom, Renner, Camicado, Ashua Curve & Plus Size, Repassa, and Realize.
So—ready to create responsible fashion with us?
\#WhatExcitesYouExcitesUs