* Identify the services to be performed, clarify any potential questions, and confirm their completion timeline. **Initiate service orders in the dealership’s Dealer Management System (DMS) (initial self-registration of the work order).** Request parts directly from the Internal Parts Counter (Boqueta). Before installing them, ensure they are correct and in good condition. **Analyze the services to be performed and select the basic and/or specialized tools required.** Access the Mopar Service Center and follow the prescribed procedures for each type of service. **Position the vehicle in the service bay. Use protective covers on bumpers, fenders, and the engine compartment to ensure the vehicle is not damaged or soiled during repairs.** Verify all safety items (tires, lights, brakes, filters, engine oil, door rubber condition, windshield wiper blades, and suspension) using the provided checklist for the vehicle undergoing inspection. **Prepare an estimate based on the vehicle’s mileage and the inspected maintenance items.** Upon customer approval of the estimate, perform the inspection/repair (replacement of damaged parts). **Retrieve information from the Mopar Service Center regarding scheduled maintenance and replacement of peripheral components across various vehicle subsystems.** Detect stored fault codes and report them to the Workshop Supervisor/Master Technician, if necessary. * Identify the need for module updates and inform the Advanced Service Technician. • Be responsible for quality verification through visual inspection to ensure parts have been replaced correctly per Stellantis requirements. • Perform additional tasks as specified by the department, implementing workplace organization and cleanliness processes in accordance with the 5S standard. • Participate in internal technical training programs and those offered by Stellantis. • Monitor customer satisfaction indicators and implement improvement actions when necessary. • Use personal protective equipment (PPE) correctly. Employment Type: Full-time, Permanent (CLT) Compensation: R$2,500.00 – R$4,000.00 per month Benefits: * Medical insurance * Dental insurance * Education allowance * Life insurance * Meal voucher * Transportation voucher Education: * Completed High School (Mandatory) Experience: * Automotive industry experience (Mandatory)