We are looking for tech-savvy talents to join our IT team. If you’re curious, enjoy solving problems, and want hands-on learning in infrastructure, networking, and end-user support, this opportunity is for you! Here, you’ll have room to grow, get involved directly, and understand how IT drives the business. **Responsibilities and duties** **Here’s what you’ll do** * Provide Level 1 support to internal users (on-site and remote), assisting with hardware and software-related queries. * Assist in formatting, installing, and configuring computers and peripherals. * Support user account management (email creation, system access, Active Directory/Azure AD). * Help with preventive equipment maintenance and IT asset inventory. * Document tickets and procedures in the knowledge base. * Support the team in infrastructure and networking improvement projects. **Requirements and qualifications** Currently enrolled in a technical course in Information Technology or a bachelor’s degree in related fields (Computer Science, Information Systems, Systems Analysis and Development, IT Management, or related areas); Basic knowledge of Microsoft Office Suite (Excel, Word, Outlook) or Google Workspace; Basic knowledge of computer maintenance (Hardware and Windows 10/11). Fundamental understanding of computer networks. Ability to troubleshoot technical issues and follow problem-solving procedures. Attention to detail and accuracy in task execution. Enjoy working with people and possess strong verbal and written communication skills. Ability to work collaboratively in teams and contribute to projects. Availability for on-site work. **Additional information** Internship schedule: 7:30 AM to 12:00 PM and 12:30 PM to 2:00 PM. Benefits we offer: * On-site cafeteria; * Company-provided transportation or transportation allowance (VT); * Outpatient health plan; * Psychosocial support. This story of pioneering spirit and perseverance began with the dream of four friends to manufacture a plastic faucet. It was a visionary idea—unprecedented worldwide—and the dream started becoming reality on September 12, 1963, with the founding of HERC Plastics Industry Ltda. Since then, much has happened. Beyond faucets, new products were developed, and although HERC is now over 60 years old, it remains aligned with its times—attentive to market needs and guided by innovation. Innovation, combined with experience and credibility built over decades, has made HERC a market leader enjoying steady growth. With the vision and determination of its founders—and later, the second generation leading the company—HERC overcame the natural challenges inherent in launching an innovative product, evolving into a cutting-edge technology enterprise. All this while never losing sight of its core value: valuing its employees. This is the founders’ most important legacy. Explore our product line: http://www.herc.com.br/produtos.aspx