### **Responsibilities** Execute activities related to operational systems and procedures; interface with internal departments to ensure proper handling of requests from sales channels, consumer protection agencies, and regulatory bodies. Contribute to meeting the area's SLAs (Service Level Agreements). Identify failures in sales and customer service operational processes and propose improvement actions. Know and adhere to guidelines established by the Information Security Policy, the Algar Group Code of Conduct, and other corporate directives. Safeguard the confidentiality and privacy of individual users, access passwords, or internal identification codes. ### **Education** Currently pursuing a bachelor's degree ### **Job Overview** ENSURE OPERATIONAL SUPPORT TO SALES CHANNELS IN ACCORDANCE WITH THE COMPANY'S RULES, POLICIES, DIRECTIVES, WORK INSTRUCTIONS, AND COMMERCIAL PROCEDURES. ### **Benefits** Transportation Allowance: Yes, Meal Voucher: Yes, Food Assistance: Yes, Medical Assistance: Yes, Dental Assistance: Yes, Life Insurance: Yes, Other Benefits: Dr Mais Saúde, Gympass, PsicologiaViva, among others ### **Working Hours:** Mon-Fri 08:00 to 18:00 (120-min lunch break) \| 200 hours/month ### **Prerequisites** Reside in the following cities: Uberlândia
João Silva
Indeed · HR
João Silva
Indeed · HR
