Technical Support

Description

Job Summary: We are seeking a Technology-passionate Technical Support professional with experience in user support to join our team in a dynamic environment. Key Highlights: 1. User and system technical support 2. Technical ticket management and follow-up 3. Technical problem identification and resolution We are looking for a **Technical Support** professional to join our team! If you are passionate about technology, have experience in user support, and seek a dynamic environment to grow, this opportunity is for you. **Key Responsibilities:** ✅ Provide technical support to users, clarify doubts, and ensure full functionality of solutions. ✅ Conduct training on the use of systems and tools. ✅ Manage and track technical tickets, ensuring efficient problem resolution. ✅ Identify and resolve technical issues, ensuring compliance with established deadlines. **Requirements:** **Experience in IT** and technical support. Basic knowledge of **networks and firewalls**. Ability to work with **remote access** and customer support. Employment type: Full-time, CLT permanent position Compensation: R$1\.600,00 \- R$1\.850,00 per month Selection question(s): * Basic networking knowledge?