Description
Job Summary:
IT Technical Support Professional responsible for maintenance, installation, and administration of systems and infrastructure.
Key Highlights:
1. Opportunity for learning and certifications in technologies
2. Relaxed and comfortable work environment
3. Maintenance and administration of systems and IT infrastructure
**ON-SITE POSITION IN UBERLÂNDIA**
**Responsibilities**
* Provide support to end users for various systems, devices, and assistance with resource usage
* Perform physical and operational maintenance on computers
* Physical maintenance and traffic data management
* Install, maintain, and administer systems and IT infrastructure.
* Develop configurations aligned with company needs to ensure proper utilization of all available resources.
* Document all support activities performed on the platform.
**Activities**
* Configure and administer systems
* Perform preventive hardware and software maintenance on computers
* Manage access control via Active Directory
* Create and manage email accounts and communication tools
* Provide printer configuration support (driver installation and configuration)
* Create and manage VPN users
**Desired Technical Competencies**
* Driver's License Category A or B (preferred)
* Knowledge of microcomputer hardware, software, operating systems, and telecommunications;
* Knowledge of physical and logical networking concepts and TCP/IP protocols
* Endpoint Security
* Knowledge of backup procedures (theory and practice)
* Candidates currently pursuing undergraduate studies in Computer Networks, Computer Engineering, or Computer Science hold a competitive advantage.
* Candidates with proven experience hold a competitive advantage.
* Concepts and hands-on experience in physical hardware maintenance (bench-level)
**Other Benefits and Advantages**
* Internal learning program / study and certification opportunities in technologies used by the company.
* Market-competitive salary
* Performance bonus / incentive
* Gympass
* Dental plan
* Medical plan
* Meal allowance
* Life insurance
* Casual Friday
* Relaxed and comfortable work environment
Employment Type: Full-time, CLT permanent contract
Salary: R$1\.406,95 \- R$1\.800,00 per month
Benefits:
* Medical assistance
* Dental assistance
* Fuel allowance
* Commercial partnership agreements and discounts
* Free parking
* Life insurance
* Meal voucher
* Transportation voucher
Education:
* Elementary school education in progress or incomplete (mandatory)
Experience:
* Technical Support (mandatory)
License/Certification:
* Technical course (mandatory)
Work Location: On-site