**JOB DESCRIPTION** Large company with a premium position in the **services and wellness** segment is seeking a **Unit Manager** to work in **Jacaraipe** The professional will be responsible for the **full management of operations**, leading teams, ensuring excellent customer service and achieving commercial and performance targets for the unit. **On-site position** \| **Location:** JACARAIPE/ES \| **Schedule:** 8 hours per day (one day per week opens at 5 AM and another closes at 10 PM) \| **Employment type:** CLT **RESPONSIBILITIES AND DUTIES** * Manage all unit teams (approximately 20 employees); * Coordinate customer service and reception; * Supervise professionals within the unit; * Ensure achievement of targets, service quality, and company standards; * Monitor performance indicators, results, and customer satisfaction; * Manage administrative, financial, and operational routines; * Be responsible for managing contracts and outsourced services; * Oversee building maintenance, equipment, and unit safety; * Report results directly to regional management. **REQUIREMENTS AND QUALIFICATIONS** * **Bachelor's degree completed**, preferably in Business Administration, Sales Management or related fields;; * **Advanced proficiency in Microsoft Office (Excel, Word, PowerPoint)**; * Experience in **indicator control, goal management, and customer service**; * **Strategic and operational profile** with a 360° view of the unit; * Availability for **occasional overtime**. **PREFERRED QUALIFICATIONS** * Strong **commercial mindset and results orientation**; * Experience serving **high-income clientele (A and AA segments)**, emphasizing quality customer experience. **BEHAVIORAL COMPETENCIES** * Inspirational leadership and ownership mindset; * Organization and responsibility; * Strong communication and interpersonal skills; * Results-driven with focus on service excellence; * Ability to make decisions and act strategically. Job type: Full-time CLT Salary: R$2\.765,32 \- R$4\.585,64 per month Benefits: * Health insurance * Meal allowance * Transportation allowance Experience: * Manager (Preferred)