Job Description: * Bachelor's degree in Information Technology or related fields * Minimum 3 years of experience as an IT Supervisor or IT Team Leader * Knowledge of Data Center Infrastructure, Virtualization, and Database Management * Experience with Office 365, SAP ERP, and TOTVS ERP systems * Knowledge of Information Security and Structured Cabling * Experience in designing and implementing IT processes * Familiarity with ITIL and COBIT frameworks * Leadership profile with strong interpersonal skills * Initiative, proactivity, and a strong sense of responsibility * Supervise and lead the Information Technology team * Ensure availability, security, and performance of the IT infrastructure * Manage Data Center environments, virtualization, and structured cabling * Administer and provide support for Office 365 / Microsoft 365 * Coordinate and monitor ERP systems (SAP and TOTVS) * Ensure database and information integrity and security * Implement and monitor Information Security policies * Design, standardize, and improve IT processes aligned with industry best practices * Apply ITIL and COBIT frameworks to ensure service governance and quality * Support continuous improvement and technological innovation initiatives 2512170202551922912