Our value proposition to employees is grounded in a simple yet profound conviction: **sustainable success is shared success**. In practice, talent, effort, and character thrive in an environment characterized by high expectations, ethics, and trust—where individuals are challenged to deliver their best and, in return, receive genuine opportunities for development and growth. We are **driven by challenges**. We believe that the pursuit of excellence shapes better people and more capable leaders. Therefore, we offer a competitive environment built on responsibility, autonomy, and continuous learning. Our purpose—**quality food, without waste**—guides our decisions and delivers tangible environmental, economic, and social impact, connecting daily work to something that truly matters. Prática is recognized for developing leaders internally. It is common for early-career professionals to advance into leadership roles, including international projects and operations. Here, opportunity is not merely a promise—it is practice. We operate with ethics, respect, and integrity, ensuring a fair environment where the rules are clear and growth is based on merit and commitment. **Responsibilities and Duties** * Providing technical support for professional-grade equipment lines, including machines, ovens, dishwashers, and Klimaquip; * Ensuring optimal performance of low- and medium-complexity equipment under maintenance through best practices in execution, proper use of tools and appropriate equipment; * Providing service nationwide, being available on required days and hours to perform job duties, as well as maintaining up-to-date documentation for travel and vehicle operation; * Staying current on products and services by consulting manuals and catalogs and participating in training sessions to meet job expectations; * Preparing service reports when necessary, for coordination follow-up on performed actions; * Keeping expense documentation current via Vexpenses reports; * Timely returning parts to the factory, ensuring prompt shipment upon return; * Using the parts warehouse exclusively for field-service transfers; the warehouse must not become a parts inventory; * Meeting service targets related to sales of services, chemical products, and prospecting new customers; * Reporting field insights—both verbally and/or in writing—highlighting incidents and providing physical evidence that may lead to improvement and/or prevention actions, contributing to enhanced quality in our products and services; * Documenting all field activities thoroughly by fully completing Service Orders clearly, accurately, and concisely, to serve as records, informational references, and verifications; * Maintaining regular contact with headquarters, reporting location and any incidents deviating from scheduled work plans, enabling more agile and effective planning execution; * Acting as technical support when not scheduled for external service, or assisting in department workshop activities; * Making a positive impression on customers through appropriate personal presentation, suitable language, and professional ethics; * Safeguarding company-owned assets in one’s possession (e.g., vehicle, tools, uniforms, devices, instruments, parts, etc.) to ensure they remain fit for use and achieve maximum service life; * Understanding, adhering to, and upholding company values and the Code of Ethics; * Maintaining workplace organization and cleanliness to foster a conducive working environment. **Requirements and Qualifications** * Completed Technical Course in Refrigeration; * Experience in electricity, electronics, and mechanics; * Proven experience in professional or industrial refrigeration at an advanced level; * Proven experience in preventive and corrective maintenance of industrial kitchen equipment is a plus; * Brazilian National Driver’s License – Category B; * Willingness and availability for travel; * Valid NR 10, NR 12, and NR 35 certifications. **Additional Information** **OUR BENEFITS:** Medical Insurance Dental Insurance Pharmacy Benefits Program Life Insurance Transportation Allowance Food Allowance Meal Voucher Education Assistance for Children Study Incentive Scholarship Prática University (free online course platform) Wellhub (Gympass) ### **JOIN PRÁTICA AND CONTRIBUTE TO THE EVOLUTION OF THE FOOD INDUSTRY!** **At Prática, we create solutions that transform the daily operations of the food industry. If you seek a technology- and innovation-focused environment where continuous development is part of everyday life, this could be your opportunity!** Founded in 1991 by brothers André and Luiz Eduardo Rezende, Prática Produtos SA is a company dedicated to developing and manufacturing innovative equipment for the foodservice and bakery sectors. With over three decades of experience, we have earned a solid reputation in the Brazilian market and expanded internationally, exporting to more than 45 countries. Our headquarters remain in Brazil, and today we operate subsidiaries in Chile, the United States, and Germany. With a long-term vision, we consistently strive to deliver high-quality solutions that meet our customers’ needs while promoting innovation, efficiency, and sustainability. Prática Produtos SA believes corporate success rests on the success of all our stakeholders: customers, employees, suppliers, and partners. Thus, we continuously improve our products and services, guided by ethical, transparent, and excellence-oriented management. We are guided by strong core values that reinforce our commitment to trust, mutual respect, and collaboration. We continually invest in new technologies and in a work environment that fosters constant development—all with the vision of building a solid and prosperous future for everyone. **OUR VISION** --------------- To be a world-class, globally operating company, achieving internationally recognized excellence in customer service, products, production processes, and administrative systems.
João Silva
Indeed · HR
João Silva
Indeed · HR
