Job Summary: We are looking for a communicative, organized, and proactive individual to join our customer support team, with a focus on customer service and follow-up. Key Highlights: 1. Opportunity for professional growth 2. Work focused on customer service and organization 3. Performance-based bonuses We are seeking a communicative, organized, and proactive individual to join our customer support team! If you have experience with **consortiums**, enjoy customer service, possess excellent communication skills (especially in writing), and are proficient in spreadsheets, this opportunity may be for you! Your responsibilities will include: * Customer service via WhatsApp, phone, and e\-mail * Post\-contractual customer follow\-up * Document organization and verification * Spreadsheet data entry and management * Operational support to the sales team * Monitoring of customer deadlines and requests * Recording of customer interactions and data organization Requirements: * **Consorcium experience (mandatory)** * Excellent verbal and written communication skills * Proficiency in spreadsheets (Google Sheets and/or Excel) * Organizational skills and attention to detail * Agility and responsibility regarding deadlines * Problem\-solving mindset and professional demeanor Preferred Qualifications: * Prior experience in customer service * Experience in a commercial environment We Offer: * Fixed salary * Performance\-based bonuses * A professional environment with opportunities for growth If you are focused, committed, and eager to grow alongside an expanding company, we want to meet you! Employment Type: Full\-time, CLT permanent contract Compensation: R$1\.800,00 \- R$2\.500,00 per month Benefits: * Health insurance * Transportation allowance Work Location: On\-site