**EDUCATION:** Currently pursuing a bachelor's degree in Administration, Financial Management, or related fields will be considered a plus. **REQUIREMENTS:** Experience in collections, customer service, negotiation, or finance-related areas will be considered a plus. **RESPONSIBILITIES:** Conduct preventive and reactive collection of school tuition fees; Make contact via telephone, WhatsApp, e\-mail, and other institutional channels; Send invoices, payment links, and financial notices; Record all interactions with financial guardians in the system; Conduct negotiations and propose financial regularization alternatives according to institutional guidelines; Monitor agreed-upon arrangements and track their fulfillment; update delinquency portfolio reports and controls; Support maintaining institutional relationships with families and adhere to the institution's established collection protocol; Ensure confidentiality of financial and personal information, complying with LGPD guidelines. **WORK SCHEDULE:** 44 hours per week.
João Silva
Indeed · HR
João Silva
Indeed · HR
