JUNIOR COMMERCIAL ANALYST

Description

**What will be your challenges:**\n* Support the commercial area and management in administrative activities;\n* Opening, monitoring, and resolving B2B and GE client service tickets;\n* Routing requests to specialized teams and supporting the Front\-End;\n* Managing and controlling contracts, documents, and reports;\n* Supporting commercial representatives and monitoring e-learning training sessions;\n* Acting as an interface among administrative, commercial, and financial departments;\n* Focusing on customer satisfaction and excellence in service delivery.\n\n**What you need to have:**\n* Completed bachelor’s degree in Business Administration, Commercial Management, Managerial Processes, or related fields;\n* Intermediate proficiency in Microsoft Office Suite;\n* Experience in administrative routines, customer service, and commercial support;\n* Familiarity with ticketing platforms, performance indicator analysis, and preparation of managerial reports.\n\n**What we offer you:**\n* Meal Allowance\n* Food Allowance\n* Childcare Assistance\n* Dental Plan\n* Health Insurance\n* Life Insurance\n* Welhub (Gympass)\n* Workplace Gymnastics\n* Birthday Day Off\n* Birthday Gift\n* \+Saúde Program (free telemedicine and telepsychology services)\n* Gift for Expectant Mothers and Fathers\n* Year-End Bonus\n* Corporate University\n* Petlove (Pet Health Insurance)\n* Tuition Reimbursement\n* Parking Benefit or Commuter Pass\n* Onhappy (exclusive travel platform with special rates)\n\n\n**General Information:**\n* **Working Hours:** 08:00 AM to 06:00 PM \- MON to FRI\n* **Contract Type:** Permanent\n* **Work Location:** DB Toxicológico\n\n\n**Want to learn a bit more about DB?**\nSince its inception, DB Diagnósticos has maintained the same purpose: to operate as an exclusive, high-excellence support laboratory.\nFor 15 years, DB has promoted health nationwide, earning recognition across the entire Brazilian territory. Our modern infrastructure supports broad diagnostic capabilities.\nWe have a high-performance team focused on quality and development, impacting the lives of thousands of people across Brazil daily through accurate and reliable diagnostics.\nWant to know more details? Follow our page: https://lnkd.in/dhmTzG2n **What to expect from us!**\nWe work for life — therefore, we take our mission extremely seriously! We aim to make a difference and impact people’s lives through our business, delivering agility and confidence in our results.\nHow do we achieve all this? By valuing people, knowledge, quality, and continuous improvement!\nWe are an inquisitive company that believes in change and innovation! We know that to enable this, we need great diversity — diverse people, ideas, ethnicities, cultures, religions, genders, and more — because only plurality provides different perspectives and stimulates innovation and growth.\nWe foster a safe and collaborative environment grounded in respect and dignity. Here, you’ll find a space free of stereotypes, prejudice, and discrimination.\nSo, having learned a bit more about DB, do you identify with our worldview? Then come grow with us! **Join DB!**