Technical Support Analyst Position Description: We are looking for a Technical Support Analyst to join our team. The professional will be responsible for providing technical support to users, solving hardware and software issues, performing system configurations, and other related activities. Responsibilities: * Provide technical support to company users * Identify and resolve hardware and software issues * Perform configurations and installations of operating systems and applications * Assist in preventive maintenance of IT equipment * Document and record support tickets Requirements: * Prior experience in the technical support field * Knowledge of Windows and/or Linux operating systems * Ability to quickly and efficiently solve problems * Strong interpersonal communication skills * Degree in Information Technology or related fields