Description
Job Summary:
Provide customer service, including installation, maintenance, and technical support, ensuring excellence and customer satisfaction.
Key Highlights:
1. Customer service and technical support
2. Ensuring excellence and customer satisfaction
3. Following company standards and procedures
Job Description:
Directly perform customer service activities, including installation, maintenance, address change, equipment pickup, and other services; ensure excellence in service delivery and customer satisfaction; guarantee service quality by adhering to company standards and procedures; provide technical support, clarify customer inquiries, and apply best practices in customer service.
Requirements:
Completed high school education
Valid and regular Class B driver's license
Flexible working hours
Work schedule: 6 days on, 1 day off \-
Salary \+ 30% hazard pay
Career development path
Meal allowance or food voucher
Transportation voucher
Variable compensation
50% discount on DESKTOP packages after 3 months
Student partnership program
Annual profit-sharing bonus (PLR)
Free telemedicine
Health insurance
Dental insurance
Pharmacy benefit plan
Partnership with CATS SESI
Totalpass
Life insurance
Funeral assistance
Banked hours
Minimum Education Level: High School (Secondary Education)
Driver's License Requirement: Class B
* Profit-sharing participation
* Life insurance
* Internet package discount
* Telemedicine
* Health insurance (with co-payment)
* Citizen Company certification
* SESI agreement
* Skello App (e-book and digital books)
* Meal voucher or food allowance
* Transportation voucher
* University tuition discount
* Dental assistance
* Pharmacy benefit plan