SAP Analyst | IT Support

Description

Job Summary: IT professional to provide user support for SAP B1 and other systems, perform hardware and software installations and configurations, monitor system performance, and document procedures. Key Highlights: 1. User and system support with focus on SAP Business One 2. Installation, configuration, and maintenance of hardware and software 3. Organization and standardization of administrative documents and processes **Responsibilities** * Address user requests in SAP B1, manage user access and profiles, and provide support to ensure correct usage of modules and full system functionality * Provide technical support to employees, resolving incidents, queries, and requests related to systems and equipment * Install, configure, and maintain hardware, corporate software, and devices (laptops, printers, network) * Monitor system availability and support integrations between SAP and other internal platforms * Organize and standardize administrative documents and processes, including preparation and migration of information into SAP * Document technical procedures and ensure standardization of technology processes (SAP and IT) **Requirements** * Bachelor's degree in IT, Information Systems, or related fields * Proficiency in SAP Business One (B1\) * Proven experience in Service Desk and IT support * Skills in operating systems, networking, and Microsoft Office 365 Working Hours: Monday to Friday, 8:00 AM to 5:00 PM Work Location: Mairinque \| Employment Type: CLT **Interested candidates should send resumes to: curriculo.pgradvisor@gmail.com** Job Type: Full-time, Permanent CLT Compensation: R$4\.500,00 \- R$5\.500,00 per month Benefits: * Medical insurance * Food basket * Life insurance * Transportation allowance Work Mode: On-site