Operations Coordinator

Description

**On-site position in Sorocaba/Indaiatuba - SP** We are seeking an organized, strategic, and collaborative professional to oversee processes, performance indicators, client relationships, and team support — always focused on quality, organization, and continuous improvement. **What does our Operations Coordinator do?** \- Coordinates operational and administrative teams to enhance performance. \- Monitors KPIs, results, and processes to ensure quality and continuous improvement. \- Manages contracts and client relationships. \- Supports financial and operational analyses for decision-making. \- Identifies improvement opportunities and strengthens team performance. \- Ensures clear communication, operational alignment, and timely report updates. **For this position, you must have:** \- Completed bachelor’s degree in Hospitality Management, Business Administration, Nursing, Engineering, or related fields. \- Valid Brazilian driver’s license (Category B) and availability for travel. \- Prior experience in this role is a plus. \- Knowledge of income statements (DRE), KPIs, business intelligence (B.I.), and SLA/KPI frameworks. \- Strong leadership and team management skills. \- Analytical mindset and results orientation. \- Excellent communication and client relationship skills. \- Negotiation and conflict resolution abilities. \- Organizational skills, sense of priority, and strategic vision. \- Proactivity and sound decision-making. **Benefits:** \- Meal allowance: BRL 666.61 per month \- Company vehicle \- Health insurance (Intermédica/Hapvida) \- Dental plan (Bradesco Seguros) \- Gympass (discounts at gyms) \- University partnerships (up to 70% discounts, including for dependents) \- Language school agreements \- Corporate e-learning university Competitive salary aligned with the industry minimum wage, negotiable based on experience and professional profile. Compensation: BRL 2,220.87 \- BRL 5,000.00 per month Work location: On-site