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We are more than 40,000 people focused on safety, integrity, collaboration, and simplification—the pillars supporting our culture. **We create value** for our shareholders, customers, partners, and employees through an **integrated business ecosystem**, starting with sugarcane cultivation and extending to the production and commercialization of ethanol, sugar, and bioenergy. We also operate—under license from the Shell brand—in fuel, lubricants, and other specialty products distribution in Brazil, as well as refining operations in Argentina and fuel derivatives and lubricants distribution in Argentina and Paraguay. **Responsibilities and Duties** **WHAT YOUR DAILY WORK WILL BE LIKE:** Attend the training program offered by the designated institution; Receive guidance from the work team to learn and support activities within your assigned area, such as: * Digitizing documents and sending them to responsible parties; * Managing and organizing digital and/or physical files; * Providing telephone and/or in-person customer service to clients, suppliers, colleagues, and others; * Receiving and sending emails and maintaining calendar schedules; * Receiving and verifying invoices; * Controlling the entry and exit of materials and/or equipment; * Entering data and information into spreadsheets and management systems; * Assisting in preparing reports and/or presentations; * Complying with the company’s SSMA (Safety, Health, and Environment) standards; and * Performing other related tasks. **Requirements and Qualifications** **WHAT YOU NEED TO HAVE:** Age: Between 16 years old and 21 years and 11 months; High school or technical education—currently enrolled or completed; Availability for a 4-hour daily work schedule (morning or afternoon shift) and for up to two years of program activities; **Additional Information** **BENEFITS** * CLT employment registration with Raízen as an Apprentice, for a fixed term; * Theoretical training provided by our partner institution; * Salary commensurate with working hours—4 hours/day, Monday through Friday; * Health and Dental Plans; * Meal Allowance; * Transportation Allowance; * Life Insurance; * Gympass and Discount Club. We operate in ethanol and sugar production and in fuel, product, and service distribution under the licensed Shell brand—by Raízen—in Brazil, Argentina, and Paraguay. We rank among Brazil’s largest private corporate groups, and our team is our greatest differentiator: over 40,000 employees and 15,000 business partners across the country. Want to join our company? Then come to Raízen!

POSITION: Humanized Customer Service Representative (Voice/Chat) – Nova São Paulo? Do you enjoy helping people, solving problems, and delivering an outstanding customer experience? ???? Then this opportunity is for you! Your responsibilities will include: Hybrid customer service (voice and chat) in a receptive model; Listening attentively and resolving customer requests clearly and efficiently; Assisting customers with inquiries, property acquisitions, rentals, and contract terminations; Ensuring every interaction is a positive experience. Requirements: Completed high school education; Minimum age of 18 years; Previous customer service experience; Strong verbal and written communication skills; Basic knowledge of Microsoft Office and typing proficiency; Empathy, positive attitude, effective conflict management, and results-oriented focus; Easy access to the South Zone. Work schedule: 10:48 AM to 7:00 PM (full availability required) Rotating 5-day workweek with weekends off Salary: BRL 1,600.00 Benefits that make a difference: Transportation allowance; Meal and/or food allowance; Medical and dental assistance; Life insurance and funeral assistance; Childcare/babysitter allowance and support for children with disabilities; Discounts on products and gyms; Educational partnerships offering course discounts; Career development plan with real growth opportunities. Work location: On-site – Av. Cecília Lottenberg, Chácara Santo Antônio (South Zone) If you believe in the power of empathy and wish to join a team that values purpose-driven customer service…

Digital Marketing Internship for undergraduate students in **Social Communication**, **Advertising and Public Relations**, **Marketing**, **Public Relations**, or **related fields**. This internship opportunity is divided into five profiles: * *Advertising Internship (Facebook, Instagram, and TikTok Ads)* * *Digital Marketing and Relationship Internship* * *Search Engine Marketing Internship (Google Ads / SEO)* * *Social Media Marketing Internship (Content and Journalism)* * *Advertising Internship: Copywriting* **WHAT DOES THIS OPPORTUNITY INVOLVE?** * **Six-hour daily internship**, with **flexible scheduling**, Monday through Friday. * **Hybrid work model**, currently including **one in-person day per week**, at our Rio de Janeiro downtown location, just steps from the **Carioca metro station**. * Opportunity to grow within the Infnet Institute—a college focused on Tech Engineering, Data Science, Communication, and Digital Design. * **Potential for full-time hiring** upon completion of the internship, with scholarship benefits to continue studies at the institution. * University environment conducive to learning, with access to the library for study and *networking* with faculty and industry professionals. * **Scholarships available**. **Responsibilities and Duties** For these positions, candidates must demonstrate **strong learning ability** and a **desire to develop competencies** in their chosen area. Depending on the profile, these competencies may vary and could include digital marketing tools, image editing, or text production skills. Key activities per profile: * **Advertising Internship (Facebook, Instagram, and TikTok Ads)** — Digital advertising initiatives, such as: Facebook and Instagram ad campaigns; TikTok Ads campaigns; and influencer collaborations. * **Digital Marketing and Relationship Internship** — Digital relationship-building activities with companies, current students, and alumni, such as: public relations campaigns; database re-registration efforts; engagement initiatives; email marketing; retargeting; and event coordination. * **Search Engine Marketing Internship (Google Ads / SEO)** — *Search Engine Marketing* activities, such as: Google Ads search advertising campaigns and SEO initiatives. * **Social Media Marketing Internship (Content and Journalism)** — Social media relationship-building with students and alumni, such as: content marketing; engagement campaigns; re-registration efforts; monitoring brand reputation across social media platforms; and event coordination. * **Advertising Internship: Copywriting** — Creation and revision of commercial content across formats including social media ads, posts, sponsored videos, emails, web pages, web forms, *chatbots*, and general conversion flows. **Required Qualifications:** * Enrolled in an undergraduate program in **Social Communication**, **Advertising and Public Relations**, **Marketing**, **Public Relations**, or **related fields**; * At least **one and a half years remaining** to complete your degree; * Ability to communicate clearly and accurately in writing, without Portuguese language errors; * Proficiency with Google tools, including Docs, Sheets, and Drive.  **Preferred Qualifications (depending on selected profile):** * English reading proficiency; * Knowledge of image and video editing; * Text revision skills; * Aptitude for quickly learning new software. **Additional Information** * **Internship stipend of R$1.600,00:** *Advertising Internship (Facebook, Instagram, and TikTok Ads);* *Search Engine Marketing Internship (Google Ads / SEO);* *Advertising Internship: Copywriting;* * **Internship stipend of R$1.300,00:** *Digital Marketing and Relationship Internship;* *Social Media Marketing Internship (Content and Journalism).* * Transportation allowance. * Birthday leave starting after one year of employment. * Partial scholarships for courses offered by the institution. The Infnet Institute is a **high-level educational institution** with a strong **market-oriented focus**, headquartered in Rio de Janeiro. It comprises the **Infnet College** and the **ECDD** (School of Communication and Digital Design). Founded in 1994, the Institute has grown alongside the Internet in Brazil, tracking its entire evolution and playing a pivotal role in its dissemination. **Infnet College** is a reference in **tech engineering**. It offers undergraduate and graduate programs—both online and in-person—in fields such as Software Engineering and Development, Computer Engineering, Network Engineering and Information Security, Data Engineering, Database Engineering, Data Science, and Artificial Intelligence. Its main campus is located in downtown Rio de Janeiro, near the Carioca metro station. The **ECDD** (School of Communication and Digital Design) is the **college for creatives**. It offers undergraduate and graduate programs—both online and in-person—exclusively in creative disciplines. Core academic areas include Graphic and Digital Design, Advertising and Marketing, Game Design, Animation Design, Cinema, and Audiovisual Production. The ECDD is also located in downtown Rio de Janeiro, housed in a charming building listed by the Cultural Corridor.