Description
Job Summary:
This Operations Analyst focuses on structuring, delivering, and optimizing training and onboarding for partners, maintaining up-to-date instructional materials, and administering the LMS.
Key Highlights:
1. Structure and optimize onboarding and training processes.
2. Conduct training sessions and keep training materials up to date.
3. Administer learning paths in the LMS and monitor engagement.
**Operations Analyst \- Training (Onboarding)**
Yolo Recruit, in partnership with its client — a multinational fintech — is seeking: **Operations Analyst with focus on Training**
**Responsibilities:**
* Structure the onboarding process, training programs, and continuous capacity-building initiatives for partners.
* Track the onboarding status of each partner, ensuring timely completion of training.
* Deliver live training sessions (via videoconference) to new partners.
* Maintain training content (videos and presentations) updated in accordance with product and process changes.
* Produce or coordinate new instructional materials, ensuring clarity and relevance to the target audience.
* Administer learning paths in the LMS, monitoring engagement and course completion rates.
* Continuously map, document, and optimize the onboarding process.
**Requirements:**
* Bachelor’s degree in Business Administration, Engineering, or related fields.
* Advanced proficiency in PowerPoint, Excel, and Google Suite.
* Experience structuring and delivering training, preferably in onboarding processes.
* Experience with LMS platforms is a plus.
* English and/or Spanish proficiency is a plus.