Client Performance Analyst - Pl - Senso Performance

Description

Job Summary: A professional to monitor and execute communication strategies, coordinate projects and meetings with clients, and ensure delivery quality using agile methodology. Key Highlights: 1. Monitoring and execution of communication strategies for clients 2. Coordination of projects and meetings with clients, ensuring quality 3. Working in the inclusive environment of OM Group, valuing diversity We are Senso Performance, dedicated to developing strategies that enhance brand performance and generate qualified leads to boost our clients’ results. Join our high-performance team! **Responsibilities and Duties** * Monitor and execute the planning of clients’ communication actions. * Monitor the finalization and production process, ensuring final delivery quality to clients in collaboration with relevant departments. * Monitor, guide, and validate work performed by teams across all agency departments. * Monitor and coordinate client meetings, including agenda preparation, material organization, and documentation via reports. * Organize and manage procedures defined within the Agile Methodology. * Monitor and execute project development workflows, ensuring effective client delivery. * Monitor client presentations of work/projects, requesting and arranging necessary adjustments and quotations. * Update monthly the control of creative assets or creative credit for clients under monthly fee contracts. * Update, manage, and monitor client requests, adhering to quality criteria. * Collect and formalize briefings for new assignments with clients, issuing appropriate PITs. * Support budget control as defined by the client in the communication plan. * Conduct weekly meetings with clients to review results and requests. * Comply with company policies, procedures, and work instructions. **Requirements and Qualifications** * Bachelor’s degree, preferably in Social Communication, Marketing, Business Administration, or related fields. * Experience in client service, preferably involving digital media. * Familiarity with the Publi system. * Knowledge of Agile methodology. * Verbal fluency and written communication techniques. #### **We specialize in performance media and content to qualify and increase lead volume for e-commerce or sales teams, reducing customer acquisition cost. Focusing on understanding the consumer journey in the online environment, we develop data-driven strategies and select appropriate channels to communicate with target audiences.** #### **We are a company part of OM Group, one of Brazil’s largest independent communications groups, operating in digital media planning, data analytics, business intelligence, social media management, and creative development.** #### **At OM Group and Senso Performance, one of our priorities is fostering an inclusive environment that values diversity across our teams, guaranteeing equal opportunities—free from any prejudice related to gender, race, sexual orientation, or religion—for all Ideativos.** #### **Thus, we celebrate differences and enrich the workplace.