Description
Support Assistant • 1 vacancy
São Paulo, SP
The company accepts applications from São Paulo and nearby cities
Assistant/
Operational
To be determined
CLT employment regime
Job details
KEY RESPONSIBILITIES
1\. Configure and install printers and scanners, verifying installation location and appropriate specifications;
2\. Configure and install computers;
3\. Perform preventive and corrective maintenance on IT-related equipment;
4\. Open service tickets with third-party vendors for equipment maintenance and track those tickets;
5\. Create users in Active Directory (AD) according to established policies;
6\. Monitor the organization and control of infrastructure equipment;
7\. Provide telephone support and triage service requests.
All our positions may be affirmative action roles to promote inclusion of women, Black individuals, professionals with disabilities, LGBTQIAP\+ individuals, and individuals aged 50\+.
Requirements
Minimum education level
Completed high school (2nd degree)
Other requirements
Technical education completed in fields related to Information Technology is required.
Bachelor’s degree completed or in progress in fields related to Information Technology is desirable.
Benefits
Medical assistance
Dental assistance
Gym allowance
Childcare allowance
Professional development allowance
Meal voucher
Transportation voucher
Food basket