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Summary: Lead the design, implementation, and continuous improvement of DevOps and infrastructure automation solutions across hybrid and multi-cloud environments, ensuring highly available, secure, scalable, and efficient infrastructure platforms. Highlights: 1. Design and evolve enterprise-scale infrastructure automation solutions. 2. Own the stability, performance, and evolution of global DevOps platforms. 3. Mentor engineers and collaborate with cross-functional teams. **Company Description** Serasa Experian is Brazil's first and largest Datatech company. As a leader in intelligence solutions for risk and opportunity analysis—with focus on credit journeys, authentication, and fraud prevention—it leverages cutting-edge technology, innovation, and top talent to transform risk uncertainty into optimal decisions, helping individuals achieve their dreams and enabling businesses of all sizes and sectors to thrive. We have 22,000 people operating across 32 countries, and every day we invest in new technologies, talented professionals, and innovation to help all our customers maximize every opportunity. With its corporate headquarters in Dublin, Ireland, Experian is listed on the London Stock Exchange (EXPN) and is a constituent of the FTSE 100. **Job Description** Lead the design, implementation, and continuous improvement of DevOps and infrastructure automation solutions across hybrid and multi-cloud environments by applying advanced Infrastructure as Code, automation frameworks, security standards, and operational best practices, while collaborating with global engineering, cloud, and operations teams, in order to ensure highly available, secure, scalable, and efficient infrastructure platforms that support business-critical systems. * Design, lead, and evolve enterprise-scale infrastructure automation solutions using Infrastructure as Code, configuration management, and cloud-native services, to enable secure, consistent, and scalable infrastructure delivery across hybrid environments. * Own the stability, performance, and evolution of global DevOps and self-service platforms, including automation tooling and private cloud services, ensuring high availability and alignment with operational and security standards. * Lead the implementation of infrastructure security controls through automated patching, OS hardening, and secure configuration standards, to reduce security risk and ensure compliance across environments. * Proactively identify reliability risks, scalability constraints, and operational inefficiencies, and implement automation and architectural improvements, to increase system resilience and operational maturity. * Participate in and provide leadership during on-call rotations and major incident response, performing deep root cause analysis and driving long-term remediation, to minimize downtime and prevent recurrence. * Mentor DevOps engineers and operations staff, establish best practices, and collaborate with cross-functional teams, to raise overall DevOps maturity and ensure consistent, high-quality operational practices. **Qualifications*** **Advanced English and availability to work hybrid in São Carlos/SP.** * Advanced DevOps and infrastructure automation in complex enterprise environments * Linux (Red Hat, SUSE) and Windows Server administration at scale * Infrastructure as Code and configuration management (Terraform, Ansible; module and framework design) * Advanced scripting and programming (Bash, PowerShell, Python; working knowledge of Go preferred) * CI/CD platform design and optimization (e.g., Jenkins, Git-based workflows) * Public and private cloud platforms (AWS, Azure, GCP) * Containers and container orchestration platforms * Server provisioning, patching, and OS security hardening at scale * Monitoring, performance tuning, and reliability engineering practices * Version control systems and branching strategies (Git, Bitbucket) * Agile (Scrum) and ITIL-based operational models * Strong system design, troubleshooting, and root cause analysis skills * Ability to mentor peers and influence technical direction **Additional Information** **Why this role matters** This role protects Experian’s reputation and ensures ethical, compliant operations across Brazil. By combining rigorous regulatory adherence with pragmatic solutions and business insight, the Head of Compliance enables sustainable growth and safeguards the interests of customers, employees, and stakeholders. Serasa Experian is much more than you imagine. With a purpose to create a better future by expanding opportunities for people and businesses, in Brazil we are over 4,000 people working across diverse teams and specialties. Here, every skill and perspective complements one another—you can work on what you love most. We are committed to building an inclusive culture and an environment where people can balance their careers with personal commitments and interests, prioritizing well-being. We are deeply dedicated to being one of the country’s best and most innovative employers—enabling incredible experiences and careers for our people. Our strong people-first approach is externally recognized through numerous market certifications: we have been awarded Great Place To Work™ in 24 countries and hold the international Top Employers certification, in addition to being recognized as one of the best companies for young professionals and maintaining a 4.6 rating on Glassdoor. Each recognition confirms we’re on the right path—creating an ever-better workplace for our talents. Experian Careers \- Creating a better tomorrow together Find out what it's like to work for Experian by clicking here
