Description: * Required: * Solid front-end development experience with HTML, CSS, and JavaScript. * Solid back-end development experience with PHP or other programming languages. * Solid experience with version control systems such as Git. * Solid experience with frameworks and libraries such as Bootstrap. * Experience with databases (MySQL). * Knowledge of AI technologies and tools. * Understanding of object-oriented concepts and data structures. * Ability to efficiently and effectively solve technical problems. * Excellent verbal and written communication skills. * Ability to work collaboratively within a team and cooperate with the development team to resolve technical issues and implement improvements. * Desire to learn and grow in the field of technical support and customer service. * Attention to detail and commitment to work quality. * Ability to collaborate effectively in a team, communicate clearly, and manage deadlines. * Preferred: * Experience with frameworks and libraries such as jQuery, React, or Vue.js. * Prior experience in customer service or technical support. * Experience in website performance optimization and SEO. * Knowledge of agile methodologies. * Familiarity with automation tools (Zapier, n8n, Make). * Knowledge of web accessibility best practices. * Experience with a UI design tool (preferably Figma). Key Responsibilities: * Provide technical support to customers by responding to inquiries and resolving issues related to websites and landing pages. * Maintain and update websites and landing pages, fixing bugs and optimizing performance. * Develop and implement both front-end and back-end solutions to meet customer requirements. * Collaborate with the development team to resolve complex technical issues and implement improvements. * Conduct testing and validation across different browsers and devices to ensure compatibility and functionality. * Document support processes, updates performed, and implemented solutions. * Participate in meetings with customers to understand their needs and provide technical feedback. * Contribute to the continuous improvement of support and customer service processes. 251213020220819882