Description: Required: * Completed or ongoing higher education (Administration, Marketing, Engineering, Statistics or related fields); * Intermediate knowledge of Excel or BI tools (Power BI, Data Studio or similar); * Experience with CRM and lead management (RD Station, Hubspot, Sales Builders or similar); * Organized, detail-oriented, and good communication skills; * Ability to analyze data and generate tracking reports. Desirable: * Previous experience in the real estate or sales market; * Familiarity with sales funnel, MQL/SQL, and lead qualification processes; * Basic knowledge of report automation and no-code tools; * Understanding of incentive campaigns and events; * Monitor real estate agency and Stanza store service dashboard, tracking performance and prioritizing response quality; * Assist in lead qualification (MQLs) and control of service flow through pre-registration; * Support proper distribution of leads across channels and partners, ensuring adherence to service processes and criteria; * Monitor service and conversion indicators such as average response time, conversion rate by source, and lead engagement; * Support analysis and segmentation of potential customer databases, updating information in CRM and reports; * Provide support to sales coordination in incentive campaigns, events, and internal communications; * Assist in planning and tracking sales targets, bonuses, and incentives; * Contribute to updating dashboards and monitoring reports in collaboration with the BI team; * Support integration between marketing, customer service, and sales, ensuring smooth commercial pipeline. 2510220202531745941