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Job Details Employment Type: CLT (Permanent) Professional Area: Customer Service – Telephone Operators/Receptionists Working Hours: 36 hours per week Work Schedule: Monday to Saturday: 4:45 AM to 11:00 AM (15-minute break) – Rotating Saturday and Sunday shifts Salary: BRL 1,200.00 – BRL 1,600.00 Benefits Transportation Allowance; Weekly Rest Day Pay (DSR); Responsibilities and Duties Provide in-person, telephone, and digital customer service to students and visitors; – Register users, sell plans, and manage access control; – Maintain an organized and welcoming reception area according to established standards; – Support the unit’s commercial and administrative teams; – Participate in relationship-building initiatives and promotional campaigns; – Ensure a positive experience at all student touchpoints. Requirements and Qualifications Clear and Motivational Communication; – Empathy and Emotional Intelligence; – Clear and Motivational Communication Employment Regime CLT (Permanent)

Greet customers courteously and efficiently Prepare and serve coffee and other beverages according to company standards Maintain cleanliness and organization of the cafeteria Sell additional products Receive and verify customer orders Contribute to customer satisfaction and loyalty Previous experience in customer service Knowledge of coffee and hot beverage preparation Strong communication and interpersonal skills Knowledge of sales techniques