Description: * Completed technical education in Information Technology; * Higher education in progress (desirable); * Experience in the role; * Knowledge of microcomputer tools, hardware, communication and network maintenance, and 5S; * Competencies: Communication, Customer Focus, Initiative, Results Orientation, Resilience, Agility, and Innovation. * Provide technical support to internal users, performing PC and printer maintenance, software installation and configuration, telephony support, as well as resolving related queries and issues; * Provide technical support to company departments regarding the use of the automation system, including updates, registrations, controls, and reporting; * Manage application licenses and hardware and software inventory; * Perform daily backups of company systems and ensure necessary files are updated for report generation; * Integrate files and information from departments to generate monthly company performance reports; 2512190202551926895