Junior Process Analyst

Description

Job Summary: Systems Analyst to validate functionalities, map workflows, identify improvements, support developers, and resolve user questions. Key Highlights: 1. Analyze and validate system functionalities 2. Map workflows and identify improvement opportunities 3. Support developers in understanding processes **Job Description:** ---------------------- Analyze and validate system functionalities according to specifications; Map workflows and identify failure points or improvement opportunities; Support developers in understanding business processes; Collaborate with users to analyze system functionality usage and resolve process-related questions; Handle all other tasks related to this role. **Desired Qualifications:** -------------------------- More than 1 year of experience with internal company systems (CRM and Net'sys); Completed High School; Currently pursuing a Bachelor's degree; Proficiency in Microsoft Office. **Employment Type:** -------------------------- CLT **PwD (Persons with Disabilities):** -------- YES **Benefits:** --------------- Meal/Voucher Allowance Transportation Voucher Health Insurance Dental Insurance Life Insurance Birthday Card Wellhub (Gympass) Maternity Kit (upon child's birth) **Work Location:** ---------------------- Londrina/PR **Working Hours:** ------------------------ Monday to Friday, 8:00 AM to 6:00 PM; Saturday, 8:00 AM to 12:00 PM