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Customer Service Agent

Indeed

Company

Job typeFull-time
Workplace typeOnsite
Experience levelNo experience limit
Education levelNo degree limit

Description

Job Summary: The professional will promote and expedite service to cooperative members, contributing to results and achievement of targets, as well as assisting in the preparation of commercial proposals and maintaining up-to-date customer records. Key Highlights: 1. Cooperative member service and guidance 2. Assistance with commercial proposals and electronic support 3. Support in debt regularization and proposal formalization **Description and Responsibilities:** **Working Hours:** Monday to Friday, from 8 a.m. to 5 p.m., with a 1-hour lunch break. **Level:** Professional **Employment Type:** Permanent – CLT * Promote service to cooperative members. * Guide and expedite service to cooperative members. * Contribute to achieving established results and targets. * Assist in preparing commercial proposals for products and services to customers. * Support maintaining updated customer records. * Assist cooperative members with access support and use of electronic channels. * Assist cooperative members in regularizing their debts. * Formalize approved renegotiation proposals. **Requirements:** * Bachelor's degree in Administration, Economics, Accounting, or related fields. * Proficiency in Microsoft Office Suite: Word, PowerPoint, Excel, Outlook. * Experience or knowledge in the financial sector and cooperatives. * Knowledge of sales techniques. * CPA 10 certification preferred. **Benefits:** Birthday Day Off, Medical Assistance, Dental Assistance, Childcare Allowance, Education Allowance, Gympass, Private Pension, Life Insurance, Meal Voucher, Transportation Voucher

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Posted by

João Silva

Indeed · HR

Location

João Silva

Indeed · HR

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