Toll Operator

Description

Hello! We are thrilled to welcome you here. Join our team. We are looking for talented, motivated professionals committed to quality and innovation. If you identify with this profile and wish to be part of a team driven by excellence and results, apply now and build a promising future with us! **Responsibilities and Duties** The Toll Plaza Operator, also known as the Toll Collector, is responsible for collecting toll fees from drivers using the highway, ensuring prompt, efficient, and courteous service. This professional performs essential functions to guarantee traffic flow, accurate tariff recording, and compliance with toll plaza safety regulations. * Collect toll fees according to vehicle categories and established rates; * Provide user assistance, advising on amounts and payment methods (cash, card, etc.); * Issue and deliver toll payment receipts to users, ensuring accurate transaction records; * Monitor vehicle flow, maintaining traffic efficiency at toll booths; * Perform cash exchanges and handle funds correctly, ensuring collection accuracy; * Maintain booth and service area organization, keeping the environment clean and safe; * Inform users about traffic conditions, lane closures, or other relevant matters, when necessary; * Comply with safety regulations established for toll plaza operations; * Conduct end-of-shift cash reconciliation, verifying and recording collected amounts. * Attend to customers’ and drivers’ needs with courtesy and respect to ensure a positive service experience. **Requirements and Qualifications** Completed elementary education; Availability to work rotating shifts; Strong customer service skills, with courtesy and patience; Proficiency in basic arithmetic and cash handling; Ability to handle stressful situations and resolve problems quickly; Knowledge of electronic toll collection systems is a plus; Familiarity with or experience in revenue collection procedures and cash operations is desirable. **Additional Information** On-site work in Aparecida do Taboado/MS; Work schedule follows a 2x2 rotation. **Benefits:** Meal Allowance or Food Voucher; Health Insurance (Unimed Nacional); Life Insurance; Wellhub (Gympass); Chartered Transportation. **In our selection processes, everyone is welcome. We value, encourage, and promote Diversity and Inclusion at every stage.** The Group comprises companies with solid experience in construction and concessions sectors, especially in highways (Engenharia e Comércio Bandeirantes Ltda; Senpar Ltda.; TCL Tecnologia e Construções Ltda.; and TORC – Terraplanagem, Obras Rodoviárias e Construções), and GLP Capital Partners, a global leader in alternative asset management focused on *real assets* and *private equity* investments, operating through the Way-306 and Way-112 Concessionaires. In the Way-262 Concession, Way Brasil partners with investment manager Kinea. **Way-306** Rodovia MS-306 S.A. Concessionaire is responsible for managing the entire length of MS-306, from km 0 at the MS/MT border to km 218.1 at its junction with BR-158 in Cassilândia (MS), and incorporates 1.4 kilometers of BR-359, from km 0 to the MS/GO border. The highway crosses three municipalities: Costa Rica, Chapadão do Sul, and Cassilândia, all located in the northeastern portion of Mato Grosso do Sul State. **Way-112** Rodovias do Leste MS S.A. Concessionaire is responsible for the concession of MS-112 and sections of BR-158 and BR-436, totaling 412.4 kilometers. MS-112 extends from its junction with BR-158 in Três Lagoas to its junction with the same federal highway in Cassilândia, covering 200.5 kilometers. The BR-158 concession segment runs from MS-306 (Cassilândia) to its junction with MS-444 (Selvíria), totaling 193.8 kilometers. The BR-436 segment runs from its junction with BR-158 in Aparecida do Taboado to the end of the road-rail bridge, spanning 18.10 kilometers, crossing six municipalities: Cassilândia, Paranaíba, Aparecida do Taboado, Inocência, Selvíria, and Três Lagoas. **Way-262** BR 262 MG S.A. Concessionaire is responsible for the BR-262 concession, covering the stretch beginning at km 360+100, at its junction with BR-381 in Betim, to km 799, at its junction with BR-050 in Uberaba, totaling 438.9 kilometers. The concessioned stretch lies within Minas Gerais State, in the region known as Triângulo Mineiro, crossing twenty municipalities: Betim, Juatuba, Mateus Leme, Florestal, Igaratinga, Pará de Minas, São Gonçalo do Pará, Conceição do Pará, Nova Serrana, Araújos, Bom Despacho, Moema, Luz, Córrego Dantas, Campos Altos, Ibiá, Araxá, Perdizes, Sacramento, and Uberaba.