Perfumery Sales Associate

Description

Grupo Reis Alves is a pharmacy chain founded in Dracena, inland São Paulo, in August 1994, operating in the pharmaceutical retail sector and creating a new pharmacy concept centered on the **MISSION** of caring for people's **WELL\-BEING**, **BEAUTY**, and **HEALTH**. The perfumery sales associate is responsible for serving customers in the pharmacy's perfumery department. They also perform routine tasks such as restocking merchandise and organizing shelves. Daily participation in promotional activities, promoting items or offers. **Required Competencies:** * Act ethically, confidentially, and professionally, ensuring information confidentiality and adherence to the company's internal policies. * Discipline to follow predefined processes. * Ability to perform multiple tasks with quality. * Interest in acquiring new knowledge and learning new things. * High level of proactivity—anticipating problems and acting in advance to prevent them. The concept of initiative (taking ownership of tasks or starting them independently) falls under this item, as it is a fundamental condition for demonstrating proactive behavior. * Interpersonal skills, behaving empathetically, demonstrating a high capacity to perceive, interpret, and anticipate others' concerns and emotions, showing respect for individuality and avoiding interpersonal conflicts. * Cooperative behavior to achieve group results. * High adaptability and readiness to embrace new environments and challenges. **Responsibilities:** * Customer service—identifying customer needs, advising them on suitable products, and clearly and accessibly presenting product features, benefits, and usage instructions. * Restocking, cleaning, and organizing perfumery department products according to the company's operational procedures. * Assisting newly hired colleagues when necessary. * Participating in internal or external perfumery department initiatives aimed at attracting potential customers. * Continuous learning—staying updated on market trends, new product launches, and innovations. * Conducting competitor price quotations upon request. * Using the company's social media platforms to promote products and services, following marketing department guidelines. * Performing other related duties as required by the department or organization.