Description
The Junior Commercial Attendant position is responsible for serving customers by providing information about products and services, conducting sales, and handling after-sales activities. Additionally, it supports the company's commercial demands, contributing to customer satisfaction and loyalty.
* Serve customers in person and via telephone, clarifying doubts and providing information about the company's products and services.
* Conduct sales of products and services, following the company's established commercial strategies.
* Handle after-sales activities, monitoring customer satisfaction and seeking to resolve potential issues or complaints.
* Support the company's commercial demands, such as preparing commercial proposals, following up on sales, and updating customer records.
* Contribute to customer retention by maintaining close relationships and efficiently addressing their needs.
* Perform administrative tasks related to the commercial department, such as managing promotional material inventory and generating sales reports.
* Participate in training and development programs offered by the company to enhance commercial skills and knowledge.
* Ensure the organization and cleanliness of the workplace, guaranteeing a pleasant environment for customer service.