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Job Summary: The Toll Plaza Operator (Cashier) collects toll fees, providing agile and courteous service to ensure smooth traffic flow and accurate recording of payments. Key Highlights: 1. Agile and efficient service to drivers 2. Handling of cash and cash register closing 3. Ensuring traffic flow and safety Description: Completed elementary education; Availability to work in shifts; Strong customer service skills, with courtesy and patience; Proficiency in basic calculations and handling cash; Ability to handle stressful situations and resolve problems quickly; Knowledge of electronic toll collection systems is a plus; Familiarity with or experience in revenue collection procedures and cash operations is desirable. The Toll Plaza Operator, also known as the Cashier, is responsible for collecting toll fees from drivers using the highway, ensuring agile, efficient, and courteous service. This professional performs essential functions to guarantee smooth traffic flow, accurate toll recording, and compliance with toll plaza safety regulations. * Collect toll fees according to vehicle categories and established rates; * Serve users by advising them on applicable fees and payment methods (cash, card, etc.); * Issue and deliver toll payment receipts to users, ensuring accurate transaction records; * Monitor vehicle flow to maintain smooth traffic movement at toll booths; * Exchange currency and handle cash accurately to ensure collection precision; * Maintain booth and service area organization, keeping the environment clean and safe; * Inform users about traffic conditions, lane closures, or other relevant matters when necessary; * Comply with safety regulations established for toll plaza operations; * Perform end-of-shift cash register closing, verifying and recording collected amounts. * Address customer and driver needs with courtesy and respect to ensure a positive service experience. 2512100202181537451
