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Information Communication Technology in Antonio Martins
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Information Communication Technology
Antonio Martins
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Location:Antonio Martins
Category:Information Communication Technology
JUNIOR INSTALLER65051491244290120
Indeed
JUNIOR INSTALLER
TCM is a multisectoral group, divided between the telecommunications and development niches, comprising an Internet service provider, TV channel, FM radio stations, audiovisual production company, saltworks, and other companies. The TCM Group aims to connect lives and drive development, powered by core principles such as respect, excellence, transparency, and sustainability. Everyone at the TCM Group dedicates themselves daily to the mission of delivering innovative solutions that impact people’s lives, guided solely by the vision of connecting the entire state of Rio Grande do Norte. This dynamic work environment—combined with the commitment of all teams—makes the TCM Group one of the largest corporate ecosystems in the state. If you have technical experience, are seeking a place for your professional growth, and enjoy challenges, this is your opportunity. Candidates must hold valid NR-10 and NR-35 certifications. **Come be the protagonist of your own journey! ✨** **Job Mission:** * Provide empathetic customer service to TCM clients, performing installations according to TCM standards, configuring equipment, and clarifying features of our TV and Internet products. **Your responsibilities will include:** * Assisting in preparing materials and equipment required for Internet installations, including cables, connectors, routers, and modems. * Helping assemble and organize network components, following instructions and guidance from the lead installer to ensure efficient and accurate installations. * Assisting with cable routing and equipment installation at designated locations, maintaining cleanliness and organization of the work area throughout the process. * Supporting the lead installer during network device configuration and testing, performing tasks such as cable connections, equipment mounting, and signal verification. * Learning and applying basic networking and Internet connectivity concepts, aiming to develop the technical skills necessary to perform autonomous installations in the future. * Following safety procedures and technical standards during installation activities, including proper use of personal protective equipment and adherence to electrical safety standards. * Providing courteous and helpful customer service during installations, answering simple questions and providing basic information about how Internet services operate. * Collaborating with the lead installer to resolve simple technical issues that may arise during the installation process, learning from experience and continuously improving your skills. **We expect you to have:** * Intermediate knowledge of computer networks; * Wireless networks; * FTTH networks; * Familiarity with company policies; * Certifications: NR-10 and NR-35 — **up-to-date;** * Driver’s license AB; * Proactivity; * Problem-solving skills; * Teamwork skills. **Our benefits:** * Market-competitive salary; * Performance-based bonus; * Health insurance; * Dental insurance; * Meal allowance; * TCM Plan. **Work schedule:** * 44 hours per week.
Tv. Amaro Cavalcante, 99, Pau dos Ferros - RN, 59900-000, Brazil
Market Researcher - No experience required64990843040897121
Indeed
Market Researcher - No experience required
A company specializing in price research is seeking a Market Researcher in Pau dos Ferros. Zukkin is an innovative platform that connects consumers with fresh and healthy products. The company is committed to promoting sustainable agriculture and conscious consumption. **Responsibilities:** As a Field Researcher, your role will be to visit the establishments we provide in our proposal and collect the prices of the listed products using our app. Previous roles such as Market Research Analyst, Market Data Analysis Specialist, Market Trends Consultant, or Consumer Research Coordinator may indicate alignment with some of the activities for this position. **Desired Qualifications:** **Education:** High school diploma completed **Experience:** No experience required **Compensation and Benefits:** * Salary: Compensation will be disclosed during the selection process. * Benefits will be disclosed during the interview stage. **Additional Information:** * Contract: PJ \- On-site. * Duration: Full-time * Schedule: Every Monday and Wednesday.
Tv. Amaro Cavalcante, 99, Pau dos Ferros - RN, 59900-000, Brazil
Customer Service Operator64879589179777122
Indeed
Customer Service Operator
Description: Customer Service Center (CSC) * High school diploma; * Sales and customer service techniques, negotiation and customer prospect retention techniques, as well as knowledge of Google tools (Sheets, Docs); typing and grammar skills. SUPPORT * High school diploma; * Basic computer literacy and understanding of computer networks; * Oral and verbal communication skills. COLLECTION * High school diploma; * Basic computer literacy and mathematics; * Collection techniques. RETENTION/REVENUE GENERATION * High school diploma; * Basic computer literacy and basic mathematics. The following will be considered advantageous: CSC * Six months’ experience in the field; * Familiarity with the Consumer Protection Code. SUPPORT * Knowledge of Google tools (Sheets, Docs); * Familiarity with the Consumer Protection Code and customer service techniques; * Cisco and MikroTik certifications. COLLECTION * Flexibility regarding working hours; * Experience in telemarketing operations; * Customer service techniques. RETENTION/REVENUE GENERATION * Six months’ experience in the field; * Knowledge of customer service techniques and Google tools (Sheets, Docs); * Demonstrate alignment with Brisanet Group’s organizational identity; * Prepare reports, forms, or spreadsheets as requested; * Update area performance indicators when required; * Actively participate in organizational meetings and commitments when requested; * Use individual and collective safety equipment when required; * Perform other duties related to the position, according to departmental needs and leadership direction; CSC * Handle customer inquiries via the Customer Service Center (CSC), focusing on resolving requests: billing and service complaints, address changes, account holder changes, updates to registration data, financial guidance, plan changes, and service referrals—demonstrating empathy, active listening, and problem-solving; * Provide courteous, clear, and efficient telephone and digital support to individual customers, corporate clients, public agencies, and field technicians; * Address inquiries, record requests, register complaints, and provide general guidance; * Log all interactions in internal systems (CRM), ensuring accuracy, history tracking, and traceability; * Achieve performance indicators (KPIs), including average handling time, resolution rate, customer satisfaction (CSAT), productivity, and quality; * Attend training sessions, refresher courses, team meetings, and process updates; * Support continuous improvement of service by proposing solutions and reporting recurring technical or behavioral issues from customers. SUPPORT * Provide first-level technical support, assisting customers with technical difficulties (e.g., no service access, service instability, equipment configuration, system failures) and escalating complex cases to appropriate levels; * Provide courteous, clear, and efficient telephone and digital support to individual customers, corporate clients, public agencies, and field technicians; * Address inquiries, record requests, register complaints, and provide general guidance; * Log all interactions in internal systems (CRM), ensuring accuracy, history tracking, and traceability; * Achieve performance indicators (KPIs), including average handling time, resolution rate, customer satisfaction (CSAT), productivity, and quality; * Attend training sessions, refresher courses, team meetings, and process updates; * Support continuous improvement of service by proposing solutions and reporting recurring technical or behavioral issues from customers. COLLECTION * Perform collection and debt negotiation activities, offering alternatives and clarifying financial questions; * Provide courteous, clear, and efficient telephone and digital support to individual customers, corporate clients, public agencies, and field technicians; * Address inquiries, record requests, register complaints, and provide general guidance; * Log all interactions in internal systems (CRM), ensuring accuracy, history tracking, and traceability; * Achieve performance indicators (KPIs), including average handling time, resolution rate, customer satisfaction (CSAT), productivity, and quality; * Attend training sessions, refresher courses, team meetings, and process updates; * Support continuous improvement of service by proposing solutions and reporting recurring technical or behavioral issues from customers. RETENTION * Manage cancellation requests, seeking to understand underlying reasons and applying retention strategies where applicable; * Provide courteous, clear, and efficient telephone and digital support to individual customers, corporate clients, public agencies, and field technicians; * Address inquiries, record requests, register complaints, and provide general guidance; * Log all interactions in internal systems (CRM), ensuring accuracy, history tracking, and traceability; * Achieve performance indicators (KPIs), including average handling time, resolution rate, customer satisfaction (CSAT), productivity, and quality; * Attend training sessions, refresher courses, team meetings, and process updates; * Support continuous improvement of service by proposing solutions and reporting recurring technical or behavioral issues from customers. REVENUE GENERATION * Conduct customer service procedures aimed at after-sales service and/or revenue generation and/or contract renewal and customer loyalty, and conduct surveys when necessary; * Provide courteous, clear, and efficient telephone and digital support to individual customers, corporate clients, public agencies, and field technicians; * Address inquiries, record requests, register complaints, and provide general guidance; * Log all interactions in internal systems (CRM), ensuring accuracy, history tracking, and traceability; * Achieve performance indicators (KPIs), including average handling time, resolution rate, customer satisfaction (CSAT), productivity, and quality; * Attend training sessions, refresher courses, team meetings, and process updates; * Support continuous improvement of service by proposing solutions and reporting recurring technical or behavioral issues from customers. 2512200202551929040
Tv. Amaro Cavalcante, 99, Pau dos Ferros - RN, 59900-000, Brazil
Field Researcher64845013721730123
Indeed
Field Researcher
This position is for a Field Researcher in Pau dos Ferros/RN. As a Field Researcher, your role will be to visit establishments and collect the prices of the listed products. We offer remuneration of R$110.00 per day for conducting the surveys. This amount covers 8 hours of daily work, allowing flexibility to balance with other activities. Our hiring arrangement is under the MEI (Individual Microentrepreneur) regime. Payment is made every 10th of the month.
Tv. Amaro Cavalcante, 99, Pau dos Ferros - RN, 59900-000, Brazil
R$110/day
LABORATORY ASSISTANT - PATU/RN64750510589058124
Indeed
LABORATORY ASSISTANT - PATU/RN
**Job Description – Sample Collection Technician / Laboratory** Responsible for performing sample collections, preparation, documentation, and packaging of biological and microbiological materials, ensuring test quality, process safety, and compliance with biosafety regulations. **Main Responsibilities** Verify tests in the internal system (e.g., Smart). Perform sample collections according to the manual and instruct patients on pre- and post-collection procedures. Prepare, organize, and package samples for transport. Maintain up-to-date technical records. Request material replenishment and ensure sector cleanliness and organization. Assist in integrating new team members and support team routines. Participate in audits and substitute for equivalent technical roles when necessary. **Behavioral Competencies** Agility, attention to detail, proactivity, emotional control, strong communication skills, organizational ability, technical rigor, rapid learning capacity, and customer service orientation. **Education** Completed high school education + technical course in Laboratory Science, Clinical Analysis, Clinical Pathology, Nursing, or related fields. **Requirements** Residency in Patu/RN (mandatory criterion). Minimum 6 months of experience in this role (or equivalent internship).
R. Juvencio Emeterio, 22, Patu - RN, 59770-000, Brazil
Database Analyst64524669179906125
Indeed
Database Analyst
Description: The Database Analyst is responsible for ensuring the performance, integrity, and security of corporate databases, guaranteeing that information is always available and highly reliable, meeting business demands and best practices in data management. Responsibilities and duties * Create, maintain, and optimize SQL queries (simple and complex); * Develop and maintain views, procedures, triggers, and functions; * Perform secure and efficient data insertions, updates, and deletions; * Design and monitor data integration routines between different systems; * Support the technology team in tasks related to data modeling and database best practices. Requirements and qualifications Knowledge of PostgreSQL, Oracle, and DB2\. Proficiency in building complex queries, maintaining critical routines, creating database objects, and optimizing processes. 2511110202181802068
Tv. Amaro Cavalcante, 99, Pau dos Ferros - RN, 59900-000, Brazil
Administrative Assistant (i) (construction - slabs, rn)64522204863489126
Indeed
Administrative Assistant (i) (construction - slabs, rn)
Description: You will need to have: * Previous experience in administrative roles, preferably in construction environments * High school diploma * Proficiency in Office Suite (Word, Excel, PowerPoint) and other administrative management tools * Availability for travel, if necessary. Preferred qualifications: * Basic knowledge in finance and experience working with SAP ERP * Completed bachelor's degree in administrative or related fields * Experience in the Wind Energy sector; Mandatory requirements: * Class B driver's license (essential) Job responsibilities: * Monitor in order to continuously improve the administrative routines and controls for the implementation and operation of one of our power generation projects * Provide administrative support for the efficient and organized functioning of the construction site, coordinating administrative tasks and ensuring compliance with established policies and procedures * Manage the unit's vehicle fleet, being responsible for hiring, control, and maintenance of vehicles according to corporate policies * Perform various administrative tasks, such as: Data entry and verification through various reports, material requisitions, payment scheduling, accounts receivable, accounts payable, and collections * Conduct purchases and control materials and supplies necessary for the progress of activities at the construction site, ensuring adherence to budget and established deadlines * Monitor and request office maintenance services from the responsible team * Support and assist in conducting corporate programs, campaigns, and/or events * Be responsible for obtaining and maintaining project permits * Maintain, organize, and archive documents related to the administrative area * Play a key role in supporting construction site employees regarding matters related to Human Resources; * Facilitate the onboarding process for new local hires, provide assistance with general questions and issues, and establish effective communication with the corporate team; and * Perform other related duties as requested. 2511090202181797744
X928+2M Patu - State of Rio Grande do Norte, Brazil
Urban Microcredit Agent - Rafael Fernandes and Pau dos Ferros - RN64207612078977127
Indeed
Urban Microcredit Agent - Rafael Fernandes and Pau dos Ferros - RN
**Description:** **Mandatory Requirements:** Majority (18 completed years); **Education:** Complete high school; Availability for intercity travel; Knowledge of Computer and Office Suite (Word and Excel); Experience in sales, negotiation, collections, and customer service. Carry out collections of delinquent credits according to the established methodology; Guide clients in their portfolio and verify the proper use of granted credits; Develop action plans for operational routines of their client portfolio according to established targets; Establish contact with the client, following the methodological steps defined by the Microfinance Program; Gather economic and financial information about clients' activities at their workplace to analyze credit approval; Handle credit requests, visiting potential clients and informing them about the submission process for credit proposals in accordance with policy and procedure manuals; Conduct promotional events and informative lectures on microfinance products and other activities aimed at acquiring new clients and retaining existing ones; And other duties related to the area. 2510180202231816968
R. Rui Barbosa, 111, Rafael Fernandes - RN, 59990-000, Brazil
Administrative Assistant64152777094018128
Indeed
Administrative Assistant
**Description** The Administrative Assistant in the Commercial department will be responsible for recording and controlling commercial agreements, as well as sending them to buyers and suppliers for their awareness, ensuring information accuracy and compliance with established deadlines. Will work in direct contact with buyers and suppliers, providing support to ensure negotiation processes run smoothly. **Responsibilities and duties** Record and update commercial agreements in the company's system; Maintain constant communication with buyers and suppliers to align information and commercial terms; Ensure integrity and reliability of data recorded in ERP systems; Prepare management reports using Office Suite tools; Meet established deadlines and targets, maintaining organization and accuracy in processes. **Requirements and qualifications** Previous experience in administrative or commercial routines; Proficiency in the Office Suite; Knowledge of ERP systems and ability to quickly learn new technologies. Concentration and focus; Aptitude for numerical analysis; Good communication and interpersonal skills; Organization, responsibility, and punctuality; Proactivity in problem-solving and process improvement implementation**.**
Tv. Amaro Cavalcante, 99, Pau dos Ferros - RN, 59900-000, Brazil
PATU-RN - 2H - MEI63823105534209129
Indeed
PATU-RN - 2H - MEI
The work is to be performed on **Monday and Tuesday** (only one market will be surveyed). We pay **R$25** per week for collecting approximately **250 items**, meaning you will act as a **Mystery Shopper**. What is a Mystery Shopper? These are anonymous price surveys where the researcher simulates a shopping trip with a supermarket cart while collecting prices. The purchase made is eligible for a **R$15** reimbursement, which will be refunded upon submission of the purchase receipt. Job description: Collect product prices; apply tools for market research; register information and participate in field activity planning. Responsibilities and duties: Visit retail locations indicated by the supervisor in person; Locate products on store shelves; Collect price and promotion data; Enter collected data via application. Your routine will always follow the established store route, researching the list of products available in the application. Requirements and qualifications: Ability to work within deadlines, be friendly, and discreet.
R. Juvencio Emeterio, 22, Patu - RN, 59770-000, Brazil
R$25/hour
Field Researcher - MEI 4H - Pau dos Ferros (RN)638231053012511210
Indeed
Field Researcher - MEI 4H - Pau dos Ferros (RN)
Work period: Work every 15 days from Monday to Wednesday (if done gradually), 4 hours per day. We pay up to R$55.00 per store \+ R$15.00 for mystery shopper, for collecting 400 items per store. Collect product prices; apply instruments for market research, register information, and participate in field activity planning. **Responsibilities and duties**: The researcher's role is to visit retail stores indicated by the supervisor in person, collect prices and promotions, locate products on store shelves, and enter the collected data via an application. The routine will always follow the established store route, researching the list of products available in the application. **Requirements and qualifications:** Ability to work within deadlines, attention to detail, friendliness, and adaptability when presenting oneself at research locations. Each survey will involve a maximum of 400 items.
Tv. Amaro Cavalcante, 99, Pau dos Ferros - RN, 59900-000, Brazil
R$55-70/day
Field Researcher MEI 4H - Pau dos Ferros/ RN638231049039371211
Indeed
Field Researcher MEI 4H - Pau dos Ferros/ RN
Work period: Work every 15 days from Monday to Wednesday (if done gradually), 4 hours daily. We pay up to R$55.00 per store \+ R$15.00 for mystery customer, for collecting 400 items per store. Collect product prices; apply instruments for market research, register information and participate in field activity planning. **Responsibilities and duties**: The researcher's role is to visit in person the retail stores indicated by the supervisor and collect prices and promotions, locate products on store shelves and enter the data found via application. The routine will always follow the established store route, researching the list of products available in the application. **Requirements and qualifications:** Must have ability to work within deadlines, attention to detail, friendliness and adaptability when presenting oneself at research locations. Research will involve a maximum of 400 items.
Tv. Amaro Cavalcante, 99, Pau dos Ferros - RN, 59900-000, Brazil
R$55-70/day
Companhia de Águas e Esgotos do Rio Grande do Norte CAERN – Estágio em Engenharia Civil638230139156491212
Indeed
Companhia de Águas e Esgotos do Rio Grande do Norte CAERN – Estágio em Engenharia Civil
JOB DESCRIPTION **Department**: Regional Alto Oeste DO / RAO **Address**: Rua Inácio Lopes, 1812 Bairro São Judas Tadeu Pau dos Ferros/RN **Working Hours**: Monday to Friday, from 13:30 to 17:30 **Responsibilities**: Updating municipal records Technical support to the Sewage Operation and Maintenance Unit of the Regional Alto Oeste Assistance with contract supervision demands JOB REQUIREMENTS Be enrolled in a higher education institution Have completed at least 40% of the course curriculum Academic Performance Index (IRA) equal to or greater than 7.0 Computer skills BENEFITS **Stipend**: R$ 1,050.00 per month **Transportation allowance**: R$ 100.00 per month ADDITIONAL INFORMATION **Contract**: Internship
Tv. Amaro Cavalcante, 99, Pau dos Ferros - RN, 59900-000, Brazil
R$1,050/month
2207 RN BUSINESS ASSISTANT - UA PAU DOS FERROS638262798860831213
Indeed
2207 RN BUSINESS ASSISTANT - UA PAU DOS FERROS
About the company We are a Cooperative Financial Institution committed to sustainable development and the prosperity of our members. We value collaboration, empowerment, and collective growth. Here, you will find a welcoming environment with an engaged and passionate team. If you are looking for an opportunity to grow professionally, make a difference in people's lives, and contribute to building a more prosperous society, join our team! **Responsibilities and duties** Provide service to members; Identify and promote business opportunities by marketing products and services; Support credit processes and operations, assisting in collections in cases of default; Receive documents and record financial information, being responsible for checking, validating, and collecting signatures on contracts and documentation, ensuring all formalities are fulfilled. **Requirements and qualifications** Higher education (completed or in progress) in Business Administration, Accounting, Economics, or related fields; ANBIMA certification (CPA-10\) will be an advantage; Knowledge of products and services within the financial system; At least one year of customer service experience, preferably in financial institutions, is desirable. **Additional information** Profit Sharing Plan (PPR) Meal/Food allowance Health and dental plan Life insurance Private pension plan Education assistance Childcare allowance Learning ecosystem Gympass/Wellhub and workplace gymnastics For over 120 years, we reinvent ourselves every day and challenge ourselves in everything we do, driven by the work of each of our employees. Our purpose is to build a more prosperous society alongside more than 45,000 talents who also believe in this transformation. We constantly evolve while maintaining the essence of cooperativism to overcome barriers, achieve new horizons, and develop society with greater inclusion, diversity, and equity. It's no surprise that we are the **Best Company to Work for in Brazil 2024**, according to GPTW! We continue seeking talents who want to help build a better world, and we hope to count on you. **\#ComeBeSicredi!**
Tv. Amaro Cavalcante, 99, Pau dos Ferros - RN, 59900-000, Brazil
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