Indeed
Business Assistant - Umarizal - RN
Every day, we work to leave a positive mark on the world, solve our customers’ most pressing problems, and inspire others to do the same. **We are courageous, bold, honorable, confident, inspiring, and strong people.**
**MISSION:** To operate Brazil’s leading microcredit program with excellence, creating opportunities and developing and valuing people.
**VISION:** To be recognized for excellence in microfinance services operations and as a benchmark for people development.
**VALUES:** Ethics and Transparency; Commitment and Excellence; Empathy and Care; Creativity and Innovation; Respect and Inclusion.
The **Business Assistant** will perform administrative routine tasks for the Unit and provide customer service for the Crediamigo Program, in accordance with policies, methodologies, and administrative and operational procedures established by CAMED Microcrédito.
If this role aligns with your professional purpose, join **CAMED MICROCRÉDITO!**
**Responsibilities and Duties**
Perform administrative tasks in accordance with policies and operational procedures established by CAMED Microcrédito;
Provide customer service across all channels (in-person and digital) for Crediamigo Program clients, in compliance with the credit policy, operational procedures, and guidelines established by CAMED Microcrédito;
Provide customers with information regarding microfinance products and services and the status of their credit proposals;
Support sales of products and services offered by the Crediamigo Program, in accordance with the credit policy, operational procedures, and guidelines established by CAMED Microcrédito;
Support collection activities, re-engagement of lapsed customers, and prospecting of new customers, in accordance with the credit policy, operational procedures, and guidelines established by CAMED Microcrédito;
Enter client Crediamigo credit proposal information into the operational system, in accordance with the credit policy, operational procedures, and guidelines established by CAMED Microcrédito;
Conduct client Crediamigo registration queries to ensure smooth operational processes;
Verify required documents for Crediamigo client registration;
Submit credit proposals in the operational system;
Monitor the status of credit proposals within the operational system;
Forward documentation requested by Remote Compliance;
Assist in organizing Unit events;
Verify credit instruments for contracted operations, digitize them, and store them securely in the Unit’s safe, if applicable;
Store and relocate documents in accordance with the Records Management Plan;
Assist in inventorying credit instruments, files, and CAMED Microcrédito’s fixed assets;
Assist with HR routines and forward them to the Regional Human Development area;
Carry out the Unit’s administrative payment routines;
And other duties related to this area.
**Requirements and Qualifications**
**Mandatory Requirements:**
Be at least 18 years old;
Education: Completed high school;
Availability for inter-municipal travel;
Experience in administrative routines and customer service;
Computer literacy and proficiency in Microsoft Office (Word, Excel, PowerPoint).
**Additional Information**
**Salary:**
Base salary of BRL 1,717.73;
Variable compensation up to BRL 869.33;
Bonus (Human Development department informs during the selection process).
**Benefits:**
Training programs;
Life insurance;
Health plan;
Transportation allowance;
Dental plan;
Private pension plan;
Partnerships with educational institutions;
Wellness incentive program through Wellhub;
Meal allowance and basic food basket allowance totaling BRL 1,507.24;
Childcare/babysitter reimbursement for children up to 5 years and 11 months – BRL 320.38 (fixed amount per child);
Quality of Life Program (we implement subprograms supporting and caring for our employees’ physical, emotional, and social health and well-being).
**Workload:** 40 hours per week;
**Working Hours:** 8:00 AM to 5:00 PM (Monday to Friday).
We are a new company, founded in 2022, and part of the **Camed Group**. We exclusively operate the **Crediamigo**, Brazil’s LARGEST Productive and Oriented Microcredit Program and market leader in its segment.
Currently, we have **over 5,000 employees** operating in **over 1,900 municipalities** across Northeastern Brazil and the northern regions of Minas Gerais and Espírito Santo states—making us Brazil’s LARGEST microcredit operator.
Every day, we work to leave a positive mark on the world, solve our customers’ most pressing problems, and inspire others to do the same. **We are courageous, bold, honorable, confident, inspiring, and strong people.**
**MISSION:** To operate Brazil’s leading microcredit program with excellence, creating opportunities and developing and valuing people.
**VISION:** To be recognized for excellence in microfinance services operations and as a benchmark for people development.
**VALUES:** Ethics and Transparency; Commitment and Excellence; Respect and Inclusion; Empathy and Care; Creativity and Innovation.
**We are CAMED, we are CREDIAMIGO!**
Tv. João Barra, 95, Umarizal - RN, 59865-000, Brazil
R$1,717/month
Antonio Martins
English
