Description
Job Summary:
The professional will manage communications, serve the public, monitor deadlines, track contractual documents, and provide managerial support, with a focus on critical analysis and contract management.
Key Highlights:
1. Management of communications and customer service for internal and external clients
2. Monitoring and validation of contractual documents
3. Strategic support to the manager and analysis of performance indicators
* Manage internal and external communications, responding to emails clearly and assertively.
* Provide public service (internal and external), offering support and guidance related to contracts and documents.
* Monitor response deadlines in the IXC system, ensuring agility and SLA compliance.
* Track the preparation of contractual documents (contracts, amendments, and addenda), ensuring adherence to deadlines and quality standards.
* Review and validate prepared documents, ensuring legal, regulatory, and internal policy compliance.
* Engage legal support when necessary, in cases requiring expert opinions or specialized technical guidance.
* Identify contractual risks and propose mitigation measures to reduce operational or legal impacts.
* Prepare contract control reports to facilitate document management and decision-making.
* Generate and analyze performance indicator reports, monitoring departmental performance and results.
* Identify improvement opportunities based on report analysis, initiating required corrections or adjustments.
* Provide direct support to the manager, contributing to decision-making and strategic departmental management.
**Important Skills**
* Critical analytical ability and attention to detail.
* Deadline management and document organization.
* Strong oral and written communication skills.
* Negotiation and interpersonal relationship skills.
* Knowledge of contract management systems (ERP, IXC, or similar).
* Ability to prepare reports and performance indicators.
* Proactivity
Teamwork
**Essential and Desired Courses**
* Microsoft Office Suite (Word, Excel, PowerPoint).
* Bachelor's degree in Administration, Process Management, or related fields; or currently enrolled in the 2nd semester.
* Power BI.
* Document Management and Digital Archiving.
Employment Type: Full-time, Permanent CLT
Compensation: R$1.500,00 - R$2.300,00 per month
Benefits:
* Dental insurance
* Internet allowance
* Life insurance
* Meal voucher
* Transportation voucher
Education:
* Currently pursuing or having interrupted undergraduate studies (Mandatory)
Experience:
* Contract department (Mandatory)