IT Technical Support

Description

Job Summary: Professional responsible for diagnosing, performing preventive and corrective hardware and software maintenance, and providing on-site technical support. Key Highlights: 1. Preventive and corrective maintenance of computers and laptops. 2. On-site technical support for incident resolution. 3. Ensure equipment integrity and compliance with safety standards. **Field Technician – PJ** **Work Model:** On-site – Fixed-term Contract (1 month) **Work Location:** Feira de Santana\-BA * **Working Hours:** Monday to Friday \| Business hours **Responsibilities:** * Diagnose, perform preventive and corrective maintenance on computers and laptops. * Replace and install hardware components (e.g., memory, HDD/SSD, displays, keyboards, expansion cards, etc.). * Perform formatting, configuration, and installation of Windows operating systems and corporate tools. * Provide on-site technical support to users for resolving hardware- and software-related incidents. * Ensure equipment integrity and adherence to information security standards. **Requirements and Qualifications:** * Own vehicle and valid driver's license (CNH) for field travel. * Own laptop. * Smartphone for communication and service recordkeeping. * Basic toolkit for laptop and desktop maintenance. * Minimum of 5 USB flash drives (32GB each) for technical tasks. **Additional Information:** This is a PJ (individual contractor) opportunity with a fixed term, starting immediately upon approval, working Monday to Friday: (8:00 AM–5:00 PM or 9:00 AM–6:00 PM – as defined by the client). Minimum Education: Technical Course Driver's License Category: B Own Vehicle Willingness to Travel