LOGISTICS ASSISTANT

Description

Job Summary: A logistics professional responsible for monitoring deliveries, managing customer complaints, and ensuring compliance with deadlines and pricing. Key Highlights: 1. Logistics experience 2. Customer relationship management 3. Involvement in delivery and carrier control **Job Description:** ---------------------- INCLUSIVE FOR PCD ACTIVITIES: Daily verification of whether deliveries were completed within agreed deadlines; verification of charges levied by carriers; monitoring of carrier pricing and market offerings; handling and responding to customer complaints regarding unmet delivery deadlines by carriers; handling and responding to customer complaints regarding damages/discrepancies in deliveries concerning quality and quantity; informing the finance department of pending credits related to carrier failures, as well as credits customers are entitled to receive due to such failures; holding carriers accountable for adherence to agreed deadlines and pricing; recording consignment notes and incidents in a dedicated system for this activity; sending e-mails to customers regarding completed pickups; performing other tasks as requested; contacting customers, maintaining area-related document controls, and following established procedures. Hybrid work model. Working hours: Monday to Friday, 08:30–12:30 / 14:00–18:48. **Mandatory Requirements:** ------------------------------ Completed high school education 6 months of experience in logistics Proficiency in Excel **Employment Type:** -------------------------- CLT **PCD:** -------- IRRELEVANT **Benefits:** --------------- Salary to be negotiated \+ Benefits (Food Allowance \+ Meal Voucher \+ Health Insurance \+ Dental Insurance \+ Education Assistance \+ Partnerships with institutions \+ Gym membership benefits \+ Birthday leave) **Work Location:** ---------------------- FAGUNDEZ DISTRIBUICAO LTDA