OPERATIONS COORDINATOR

Description

Job Summary: Coordinate team and operational activities, perform administrative tasks, analyze reports, and ensure safety and quality throughout the logistics chain. Key Highlights: 1. Coordinate team and logistics operations 2. Ensure safety, quality, and regulatory compliance 3. Lead and maximize capability development **About DHL** --------------- **This position is also inclusive for persons with disabilities (PCDs).** Coordinate a team and operations activities, execute departmental administrative actions, prepare and analyze reports, and assess safety conditions for personnel and equipment involved. Respect safety and quality standards, ensuring excellence and quality across the entire logistics chain. **Job Description** --------------------- * Monitor receiving, labeling, cubing, returns, discrepancies, CX One, and pallet building processes to ensure targets are met and agreed service levels with customers are fulfilled; * Ensure compliance with Health, Safety, and Environment (HSE) concepts and regulations; * **Manage HR data via Electronic System;** * **Perform administrative tasks for subordinate team;** * Assign tasks to assistants, operators, checkers, task assistants, and analysts; * Maintain workplace cleanliness and order; * Conduct safety briefings; * Lead the team and supervise areas, ensuring adherence to customer/DHL operational system procedures and processes; * Monitor material movement flow, correcting and guiding employees in cases of uncertainty or non-conformance; * Track area KPIs; * Schedule training sessions; * Report accidents and incidents per safety procedures; * Manage workloads according to priorities; * Update internal communications, consolidating, disseminating information and guidance to ensure awareness by all and continuous process improvement; * Ensure supply of area consumables, verifying replenishment needs to prevent unplanned stoppages; * Participate in internal audits by organizing documents, making them available, and accompanying auditors upon request to meet internal and customer requirements; * Use PPE in accordance with occupational safety guidelines to ensure personal and collective integrity; * Ensure workplace organization and cleanliness, removing waste generated from goods handling to support corporate quality programs; * Follow operational procedures and comply with HSE, Quality, Radar Program, and DHL Supply Chain Code of Conduct standards. **Requirements** -------------- * Completed or currently pursuing a Bachelor's degree * Prior experience in logistics required **Responsibilities** --------------------- **Connecting people, improving lives.** Become a DHL professional and gain the essentials of your daily work through our best-in-class benefits—we prioritize your safety, health, and that of your family. Build your career with us and seize opportunities to grow through multicultural experiences that challenge you daily. This will not be just another job—it will be your chance to positively impact both the environment and people inside and outside DHL. As a global company, we value the diversity of our employees as a true strength, and this strength can only be harnessed if everyone feels they can truly be themselves every day—regardless of ethnicity, religion, sexual orientation, gender, disability, or any other personal characteristic. That is what we mean by inclusion. **Diversity is our strength.** **Being DHL means maximizing your capabilities.**