OPERATIONS COORDINATOR

Description

Job Summary: Coordinate team and operational activities, perform administrative tasks, analyze reports, and ensure safety, excellence, and quality across the logistics chain. Key Highlights: 1. Coordinate team and logistics operations 2. Ensure safety and quality in the supply chain 3. Lead and develop teams **About DHL** --------------- **This position is also inclusive for persons with disabilities (PCDs).** Coordinate a team and Operations activities, execute departmental administrative tasks, prepare and analyze reports, and assess safety conditions for personnel and equipment involved. Comply with safety and quality standards, ensuring excellence and quality throughout the entire logistics chain. **Job Description** --------------------- * Monitor receiving, labeling, volumetric measurement, returns, discrepancies, CX One, and pallet building processes, ensuring targets are met to fulfill agreed service levels with the customer; * Ensure compliance with safety concepts and regulations **(HSE)**; * **Manage HR data via Electronic System;** * **Perform administrative tasks for subordinate team members;** * Assign tasks to assistants, operators, verifiers, task assistants, and analysts; * Maintain cleanliness and order at the workplace; * Conduct safety briefings; * Lead the team and supervise areas, ensuring adherence to operational procedures and processes defined by the customer / DHL; * Monitor material movement flow, correcting and guiding employees in cases of doubts or non-conforming behaviors; * Monitor area KPIs; * Schedule training sessions; * Report accidents and incidents per safety procedures; * Manage workloads according to priorities; * Update information in internal communication channels, collecting, disseminating information and guidance for awareness by all staff and continuous process improvement; * Ensure adequate supply of area consumables, verifying replenishment needs to prevent unplanned stoppages; * Participate in internal audits, organizing documents, making them available, and accompanying auditors upon request to meet internal and customer requirements; * Use PPE following occupational safety guidelines to ensure personal and collective integrity; * Ensure workplace organization and cleanliness, removing waste generated during goods handling to support corporate quality programs; * Comply with operational procedures and respect HSE, Quality, Radar Program, and DHL Supply Chain Code of Conduct standards. **Requirements** -------------- * Completed or ongoing Bachelor’s degree * Prior experience required in logistics **Responsibilities** --------------------- **Connecting people, improving lives.** Become a DHL professional and gain essential daily benefits—our top-tier offerings focus on your security, health, and that of your family. Build your career with us and seize opportunities for growth through multicultural experiences that challenge you every day. This will not be just another job—it will be your chance to positively impact both the environment and people inside and outside DHL. As a global company, we value our employees’ diversity as a true strength—and this strength can only be harnessed if everyone feels they can truly be themselves daily, regardless of ethnicity, religion, sexual orientation, gender, disability, or any other personal characteristic. That is what we mean by inclusion. **Diversity is our strength.** **Being DHL means developing your capabilities to the fullest.**