Job Summary: We are seeking a Commercial Assistant to support the initial stages of the customer journey, delivering excellence and focusing on continuous improvement. Key Highlights: 1. Deliver an excellent customer experience 2. Focus on data, active listening, and continuous improvement 3. Administrative support and contract organization SCSEG is a pioneer in Virtual Gatekeeping services in Santa Catarina (SC) and aims to provide innovative security and communication solutions that promote well-being, quality of life, and safer relationships. We value professionals who thrive on challenges, are committed to excellence, and wish to grow within a company transforming how communities live. Join us and help build the future of intelligent security. **Position Description:** We seek a Commercial Assistant to support the initial stages of the customer journey, delivering an excellent, data-driven experience grounded in active listening and focused on continuous improvement. **Main Responsibilities:** * Generate, review, and organize contracts (standard and customized), ensuring compliance and clarity. * Provide administrative support to the commercial team: documents, proposals, checklists, schedules, and CRM routines when necessary. * Ensure signature (digital or physical) within SLA and perform storage/archiving using standardized naming conventions. * Consolidate and present monthly commercial performance reports (CRM + financial + operational data). **Requirements:** * Completed or ongoing undergraduate degree (Law, Business Administration, or related fields). * 1–3 years of experience in Administrative/Commercial roles. * Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and/or Google Workspace. * Strong verbal and written communication skills. * Analytical and organized profile. **Working Hours:** Monday to Friday, from 08:00 to 12:00 and from 13:12 to 18:00. **Send your resume to (48) 9 8823.5436** Join us in building a memorable journey for our customers! Employment Type: Full-time CLT Compensation: R$2.500,00 – R$3.000,00 per month Benefits: * Dental insurance * Meal allowance * Transportation allowance Work Location: On-site