**JOB OPENING: Waiter / Waitress** **Location:** Serra Catarinense, Bom Retiro or Urubici/SC (on-site) **Employment Type:** CLT **Schedule:** Availability to work flexible hours, including weekends and night shifts, according to the restaurant’s routine. **About the Opportunity:** A restaurant part of an enogastronomic complex in the Serra Catarinense region is seeking **Waiters and Waitresses** to join its service team. The customer experience is one of the brand’s core pillars; therefore, we seek professionals with a welcoming demeanor, attention to detail, and passion for delivering exceptional service. **Key Responsibilities:** Provide courteous, attentive, and efficient service to customers; Present the menu, answer questions, and make recommendations for dishes and beverages; Enter orders into the system and monitor order progress with the kitchen and bar; Serve food and beverages in accordance with the restaurant’s standards; Assist in organizing and cleaning tables, dining areas, and work utensils; Adhere to hygiene, food safety, and customer service standards; Support setup and preparation of the restaurant environment for opening and closing; Collaborate synergistically with the dining room, kitchen, and sommelier teams to ensure a complete and outstanding customer experience. **Mandatory Requirements:** Prior experience as a waiter/waitress in restaurants, bistros, or hospitality establishments; Strong communication skills, professional demeanor, and friendliness in customer interactions; Agility, attentiveness, and organizational skills; Availability to work rotating shifts, including weekends and night shifts; Preference for candidates residing in Urubici or Bom Retiro, SC. **Desirable Qualifications:** Basic knowledge of wines, cocktails, and food-and-wine pairing (valued); Experience working in high-end restaurants or hospitality settings; Training in customer service or hospitality. **Benefits:** Meals provided on-site; Local transportation allowance or transportation from Greater Florianópolis; Pharmacy discounts; Discounts on company products; Life insurance. **Apply for this position and complete your behavioral profile**