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Customer Service Assistant - Orleans/SC

Indeed

Company

Job typeFull-time
Workplace typeOnsite
Experience levelNo experience limit
Education levelNo degree limit

Description

Job Summary: Opportunity to work as a Customer Service Assistant at a financial cooperative seeking committed professionals dedicated to delivering the best experience for its members. Key Highlights: 1. GPTW Certified Company: Best Place to Work in Brazil 2. Inclusive and collaborative work environment 3. Continuous development opportunities Do you want to join a company that values your potential and believes in the power of cooperation? Join Sicredi Sul SC, a financial cooperative institution part of the Sicredi system. **About Sicredi Sul SC:** Our operational area spans from Passo de Torres to Imbituba; our local and digital presence is committed to offering financial solutions that drive the economic and social development of our members and communities. Learn more about our Cooperative: Sul SC | People who cooperate grow If you wish to grow professionally within a financial cooperative institution bearing the GPTW seal as the Best Place to Work in Brazil—one that values people and communities—this opportunity is for you: Join our commercial team at the branch to work as: ***Opportunity: Customer Service Assistant*** ***Branch: Orleans /SC*** We seek a committed and motivated professional eager to meet the Cooperative’s needs; someone who is proactive, dynamic, enjoys interacting with people, and continuously strives to learn and develop—both personally and professionally. **Shall we grow together?** **Responsibilities and Duties** ***We count on your talent to:*** *You will **s**upport the branch to ***deliver an enhanced customer service experience for our members and community****, providing information regarding Sicredi’s products and services.* * Receive, understand, and serve our members and community with excellence; * Support and guide members toward the business platform, self-service channels, and mobile banking, according to needs identified during direct contact, to provide faster service; * Identify new business opportunities among members and refer them to Business Managers; * Provide support and assistance to the branch team across various areas. **Requirements and Qualifications** **What you’ll need:** * Education: Currently pursuing a Bachelor’s degree; * Certification: ANBIMA CPA — **a plus;** * Profile and experience in commercial roles and public-facing customer service; * Experience in commercial roles within financial institutions; * Attitude: Proactivity, innovation, and commitment to service excellence. **What you’ll find here:** * Work Environment: Inclusive and collaborative, where you are valued. * Development: Continuous opportunities for personal and professional growth. * Impact: We contribute to the economic and social development of the communities we serve. **Additional Information** **Why work with us?** * **We are the Best Place to Work in Brazil**, recognized by GPTW; * **People-Centric Culture**: We value our employees and communities, fostering an inclusive and collaborative workplace. * **Personal and Professional Growth**: We offer continuous development opportunities—both technical and behavioral—to help you grow alongside us. **Our Benefits:** * Market-aligned compensation; * Meal Allowance: Competitive and accessible; * Private Pension Plan: Financial security for the future; * Childcare or Babysitter Assistance for children up to 6 years and 11 months; * Education Assistance: Investment in your professional and personal development, supporting courses and training. * Life Insurance: Protection for you, offering greater security during unexpected moments. * Health Plan: High-quality medical coverage, caring for your health and well-being. * Dental Plan: Dental care to keep your smile healthy. * Profit-Sharing Program (PPR): Participation in company results; * 14th and 15th Fixed Salaries; * Corporate Learning Platform – Sicredi Aprende: Access to a continuous learning platform promoting your professional growth. **Nice to meet you—we are Sicredi.** Our journey began over 120 years ago as Brazil’s first financial cooperative institution. Today, we continue growing and transforming daily alongside **more than 50,000 employees**. They are the reason we are again ranked **Best Place to Work**, holding the top position according to Great Place To Work Brasil (GPTW). Together with **more than 10 million members** across all Brazilian states, we believe in the power of cooperation to **build a more prosperous society and generate positive impact in people’s lives.** A shared purpose that unites and inspires us—promoting local and sustainable development, education, and financial inclusion. We continue seeking talents who wish to help build a better world—and we want you on board. **\#JoinSicredi!**

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Posted by

João Silva

Indeed · HR

Location

João Silva

Indeed · HR

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