Description
Job Summary:
Opportunity to work as a Customer Service Assistant at a financial cooperative seeking committed professionals dedicated to delivering the best experience for its members.
Key Highlights:
1. GPTW Certified Company: Best Place to Work in Brazil
2. Inclusive and collaborative work environment
3. Continuous development opportunities
Do you want to join a company that values your potential and believes in the power of cooperation? Join Sicredi Sul SC, a financial cooperative institution part of the Sicredi system.
**About Sicredi Sul SC:** Our operational area spans from Passo de Torres to Imbituba; our local and digital presence is committed to offering financial solutions that drive the economic and social development of our members and communities. Learn more about our Cooperative: Sul SC | People who cooperate grow
If you wish to grow professionally within a financial cooperative institution bearing the GPTW seal as the Best Place to Work in Brazil—one that values people and communities—this opportunity is for you: Join our commercial team at the branch to work as:
***Opportunity: Customer Service Assistant***
***Branch: Orleans /SC***
We seek a committed and motivated professional eager to meet the Cooperative’s needs; someone who is proactive, dynamic, enjoys interacting with people, and continuously strives to learn and develop—both personally and professionally.
**Shall we grow together?**
**Responsibilities and Duties** ***We count on your talent to:***
*You will **s**upport the branch to ***deliver an enhanced customer service experience for our members and community****, providing information regarding Sicredi’s products and services.*
* Receive, understand, and serve our members and community with excellence;
* Support and guide members toward the business platform, self-service channels, and mobile banking, according to needs identified during direct contact, to provide faster service;
* Identify new business opportunities among members and refer them to Business Managers;
* Provide support and assistance to the branch team across various areas.
**Requirements and Qualifications** **What you’ll need:**
* Education: Currently pursuing a Bachelor’s degree;
* Certification: ANBIMA CPA — **a plus;**
* Profile and experience in commercial roles and public-facing customer service;
* Experience in commercial roles within financial institutions;
* Attitude: Proactivity, innovation, and commitment to service excellence.
**What you’ll find here:**
* Work Environment: Inclusive and collaborative, where you are valued.
* Development: Continuous opportunities for personal and professional growth.
* Impact: We contribute to the economic and social development of the communities we serve.
**Additional Information** **Why work with us?**
* **We are the Best Place to Work in Brazil**, recognized by GPTW;
* **People-Centric Culture**: We value our employees and communities, fostering an inclusive and collaborative workplace.
* **Personal and Professional Growth**: We offer continuous development opportunities—both technical and behavioral—to help you grow alongside us.
**Our Benefits:**
* Market-aligned compensation;
* Meal Allowance: Competitive and accessible;
* Private Pension Plan: Financial security for the future;
* Childcare or Babysitter Assistance for children up to 6 years and 11 months;
* Education Assistance: Investment in your professional and personal development, supporting courses and training.
* Life Insurance: Protection for you, offering greater security during unexpected moments.
* Health Plan: High-quality medical coverage, caring for your health and well-being.
* Dental Plan: Dental care to keep your smile healthy.
* Profit-Sharing Program (PPR): Participation in company results;
* 14th and 15th Fixed Salaries;
* Corporate Learning Platform – Sicredi Aprende: Access to a continuous learning platform promoting your professional growth.
**Nice to meet you—we are Sicredi.**
Our journey began over 120 years ago as Brazil’s first financial cooperative institution. Today, we continue growing and transforming daily alongside **more than 50,000 employees**. They are the reason we are again ranked **Best Place to Work**, holding the top position according to Great Place To Work Brasil (GPTW).
Together with **more than 10 million members** across all Brazilian states, we believe in the power of cooperation to **build a more prosperous society and generate positive impact in people’s lives.** A shared purpose that unites and inspires us—promoting local and sustainable development, education, and financial inclusion.
We continue seeking talents who wish to help build a better world—and we want you on board. **\#JoinSicredi!**