




**Description and Responsibilities:** **Schedule:** Monday to Friday, from 8:30 a.m. to 5:30 p.m., with a 1-hour lunch break **Level:** Not Informed **Employment Type:** Tenured \- CLT labor code * Assist in the maintenance and support of information technology systems. * Address and resolve user requests related to the IT area. * Perform installation and configuration of equipment and systems. * Participate in training and capacity-building activities to update technical knowledge. * Document processes and procedures related to the IT area. * Assist in managing technology assets, including inventory and equipment control. * Clean scanners, barcode readers, and cash register printers. * Other duties related to the position. **Requirements:** * Reside in Urubici or surrounding region. * Knowledge of technical support and user assistance. * Good communication skills and ability to work in teams. * Intermediate-level Microsoft Office proficiency. * Organization and proactivity. * **Preferred Qualifications:** * Knowledge of computer networks and network device configuration. * Completed or ongoing degree in Computer Science, Information Systems, or related fields. * Knowledge of Linux and Windows operating systems. * Experience providing hardware and software support. * Experience in virtualization environments. **Benefits:** Childcare allowance, Education allowance, Internal benefits, Profit-sharing program, Health insurance, Private pension plan, Life insurance, Meal voucher, Food voucher


