Job Summary: A professional responsible for initial customer service at Auto Centers, presenting services, resolving conflicts, and selling products to ensure high-quality service. Key Highlights: 1. Initial customer service at Auto Centers 2. Conflict resolution and service presentation 3. Focus on high-quality service and proactivity **Reporting to the area manager, your responsibilities will include:** * Providing initial customer service at Auto Center locations, ensuring security, dynamism, flexibility, and peace of mind for customers; * Resolving conflicts and discrepancies during customer interactions; * Presenting the portfolio of services offered and providing guidance within the Auto Center; * Handling pre-inspection verification and customer registration. * Product sales **Requirements** * Completed high school education or a technical course in Administration; * Experience as a Receptionist in retail stores; * Valid Brazilian driver's license (Category B) and ability to drive; * Prior experience with in-person customer service; * Previous experience in Auto Centers is a plus; * Ability to work effectively in a team; * Proficiency in Microsoft Office Suite; * Strong communication skills, organization, and proactivity; * Must deliver excellent customer service, demonstrating genuine interest in assisting customers with any inquiries. Employment Type: Full-time, Permanent CLT Benefits: * Medical insurance * Dental insurance * Food allowance * Transportation allowance Experience: * Sales (Preferred) License/Certification: * Category B Driver's License (Preferred) Work Location: On-site
João Silva
Indeed · HR
João Silva
Indeed · HR
