Want to be part of a company that cultivates stories and energizes the future? The **INFRASTRUCTURE ANALYST** position is ideal for those seeking professional development in a collaborative environment focused on people and processes. At Cocal, we believe in the power of connections and continuous development. Shall we go forward together? **Responsibilities and duties** * Attend user requests and provide technical support for information technology devices; * Analyze problems and apply actions to resolve them, provide basic support, identify users, and record information about the nature of the problem or incident; * Diagnose and solve issues, access software documentation, drivers, patches, and knowledge base; * Perform on-site maintenance, including installation and updating of software and hardware; * Carry out preventive and corrective maintenance on IT equipment, printer cleaning, and input/output devices. **Requirements and qualifications** * Bachelor's degree in Computer Science, Information Systems, Engineering, Administration, or related fields; * Desired degree in Information Technology, Administration, Project Management, or Information Security; * Intermediate-level Office suite skills; * Knowledge of agile methodologies will be an advantage; * Must reside in Presidente Prudente/SP or be willing to relocate. **Additional information** Caring for those who are with us is part of our way of being. Take a look at the benefits we offer: Collective health plan Profit-sharing program Free transportation Food allowance Multi-benefit card Corporate restaurant Group life insurance Christmas basket Extended maternity and paternity leave For over 40 years, we have been transforming sugarcane into energy that powers cities, feeds people, and builds stories. We are a Brazilian company, producer of renewable energy, and proud to be certified as a great place to work by GPTW. Our production is diverse, just like our vision for the future. We operate in the bioenergy sector producing sugarcane, sugar, ethanol, electricity, biomethane, green CO₂, dry yeast, and solar energy. Always focusing on innovation, efficiency, and the positive impact generated to communities in the regions where we operate. Here, we work hard and create jobs for many. We continue pursuing our purpose by believing in people, integrity, and safety first, contributing to an increasingly sustainable future. Want to learn more about Cocal? Visit https://www.cocal.com.br/ Questions about job openings? Contact us on WhatsApp (18\) 99802\-8981