Indeed
Senior Infrastructure Analyst - Focus on Endpoint Administrator (Microsoft)
**Work Model:** Hybrid (2 days per week)
**Location:** Alphaville – São Paulo
**Key Responsibilities:**
* Provide advanced support to resolve issues with the Microsoft Office Suite
* on mobile devices, laptops, and tablets.
* Collaborate with the Service Desk to resolve and escalate complex issues.
* Document and update Standard Operating Procedures (SOPs) and
knowledge base articles.interaction with vendors or change management initiatives for improvements.remote), to reduce incidents and enhance user experience.
* Engage in problem management to resolve complex issues through
* Identify opportunities to improve the current environment (office-based and
* Enhance Windows Autopilot and Intune configurations.
**Required Qualifications:**
* Device Management: Proficient in Intune and Azure.
* Collaboration Tools: Familiarity with the Microsoft 365 suite, including
* Teams, SharePoint, and OneDrive.
* Knowledge of Active Directory and Entra ID.
* Scripting and automation workflow creation using PowerShell.
* Troubleshooting: Strong troubleshooting skills, with ability to diagnose and resolve IT issues.
**Preferred Qualifications:**
* Preferred certification: Microsoft 365 "Endpoint Administrator Associate"
**Important:**
**During the hiring process, salary expectations and preferred employment type (CLT or PJ) will be validated.**
Job Type: Full-time CLT, Freelance / PJ
Compensation: R$7.500,00 – R$12.500,00 per month
Benefits:
* Health insurance
* Dental insurance
* Life insurance
* Meal allowance
* Food voucher
Work Location: Hybrid remote work for Alphaville, SP
Expected Start Date: 01/05/2026

Alameda Mamoré, 302-440 - Alphaville Industrial - Alphaville Res. Um, Barueri - SP, 06454-040, Brazil
R$7,500-12,500/year