Anhembi Other17 Job Listings

Machining Process Analyst - Unileste64963144411522120

Indeed

Machining Process Analyst - Unileste

A manufacturing company of machine parts is seeking a Machining Process Analyst in Piracicaba (Unileste). Trator Agro is a company specialized in the sale and leasing of tractors and agricultural equipment. We provide solutions for the agribusiness sector, aiming to increase productivity and efficiency in the field. **Responsibilities:** Plan and define machining parameters, such as turning, milling, and drilling. Program CNC machines using CAM software. Develop, review, and interpret technical drawings using SolidWorks and AutoCAD. Design, develop, and validate fixtures for machining centers, welding, and assembly. Conduct time and motion studies. Monitor machining and welding tests, adjusting parameters as needed. Develop and maintain up-to-date technical documentation, including process sheets and work instructions. Provide technical support to production and maintenance teams in problem resolution. Develop and update product structures and production routings, keeping process times current. **Desired Qualifications:** **Education:** Completed technical degree **Experience:** Relevant experience required **Compensation and Benefits:** * Salary: Salary range will be disclosed during the interview. * On-site meal * Meal allowance * Transportation allowance * Health insurance * Dental insurance * Life insurance **Additional Information:** * Employment type: Permanent — On-site. * Schedule: Full-time * Working hours: Monday to Thursday, from 07:00 to 17:00. Friday, from 07:00 to 16:00.

R. Pr. da Catedral Dom Ernesto de Paula, 999 - Centro, Piracicaba - SP, 13400-150, Brazil

SDR - Representante de Desarrollo de Ventas64962069858689121

Indeed

SDR - Representante de Desarrollo de Ventas

SDR – AGENCIA DE INTERCAMBIO Si te gusta hablar con personas, tienes perfil comercial y no evitas las metas, ¡esta vacante es para ti! Aquí se trabaja de verdad, ¡con oportunidades reales de crecimiento! Cargo: Asesor(a) Comercial Salario: * R$ 1\.800,00 durante el período de prueba * Después de la prueba: R$ 2\.000,00 Horario de trabajo: * De lunes a viernes: de 9:00 a 18:00 * Sábado: de 9:00 a 13:00 Escalafón: De lunes a sábado Atención y prospección de clientes * Prospección pasiva de clientes * Primera atención mediante sistema (llamada y luego mensaje) * Atención de contactos que llegan directamente por WhatsApp * Atención telefónica * Sondeo del perfil del cliente en el primer contacto Gestión de agenda y relaciones * Programación de citas con clientes * Confirmación de citas * Seguimiento de la agenda de los asesores * Relación continua con leads mediante CRM Prospección activa de clientes (comisionada) * Prospección activa con comisión por asociación cerrada * Enfoque de leads fríos y tibios mediante redes sociales, teléfono, eventos o presencialmente * Creación de listas de leads y programación de reuniones * Visitas externas cuando sea necesario Asociaciones estratégicas * Mapeo y contacto con escuelas, universidades, preparatorias, empresas, gimnasios, iglesias, ONGs y redes de madres y jóvenes * Cierre de asociaciones con escuelas de idiomas, colegios, universidades y empresas de recursos humanos * Asociaciones con condominios de alto nivel (contacto con síndicos) * Oferta de conferencias, eventos y condiciones especiales para socios * Seguimiento constante para generar referencias Representación de la marca * Participación en eventos corporativos, educativos y del sector agroindustrial en la ciudad y región * Presencia en ferias, conferencias y rondas de conversación sobre intercambio * Organización y conducción de eventos propios de la agencia (p. ej.: Noche del Intercambio) * Actuación como representante de la marca en la comunidad, escuelas y redes sociales Estrategia comercial * Análisis del perfil de los clientes que más cierran * Apoyo en la definición de estrategias de captación * Trabajo con metas claras de leads, reuniones y oportunidades * Sugerencias de mejoras en comunicación, campañas locales y embudo de ventas REQUISITOS * Perfil comercial y comunicativo * Facilidad para abordar personas y crear relaciones * Organización y disciplina con agenda y CRM * Disponibilidad para actividades externas y eventos * Experiencia en ventas, atención al cliente o asociaciones será un diferenciador Beneficios: * Vale Alimentación * Vale Transporte * Plan de salud Unimed Los interesados deben enviar su currículum al correo electrónico: recrutamento.fidelisrh@gmail.com asunto SDR\-INTERCÂMBIO Tipo de vacante: Contrato fijo CLT Pago: R$1\.800,00 \- R$2\.000,00 por mes Beneficios: * Asistencia médica * Vale\-transporte

R. Pr. da Catedral Dom Ernesto de Paula, 999 - Centro, Piracicaba - SP, 13400-150, Brazil

R$1,800-2,000/month

B2B Customer Success Analyst64298780015361122

Indeed

B2B Customer Success Analyst

**About Us** Agroadvance is the Agribusiness School that connects rural areas to cities, amplifying agribusiness results in Brazil and highlighting the culture and value of the sector. At Agroadvance, our goals are to enable agribusiness professionals and producers to achieve prosperity and prestige beyond what they thought possible, so they can be recognized as national heroes. WE shorten learning distances so people can GROW and BE PROUD of their journey in AGRO. **Who We're Looking For?** A professional with a strategic and analytical profile to work in B2B Customer Success. Someone skilled in portfolio management, clear communication, creation of visual materials, data analysis via Power BI, customer support, and customization of educational environments. We are looking for someone proactive, organized, and focused on customer retention, engagement, and satisfaction. **Your responsibilities will include:** * **B2B CS Portfolio Management:** Strategically monitor clients to ensure maximum use of solutions through meetings, metric analysis, and opportunity identification, aiming at retention, satisfaction, and growth. * **Communication and Design in B2B CS:** Create visual materials and strategic content (emails, presentations, guides) to improve client communication and engagement, strengthening brand experience and identity. * **Insights and Power BI in B2B CS:** Analyze customer engagement and success data, transforming them into dashboards and reports in Power BI to support decision-making, anticipate challenges, and identify improvement opportunities. * **Student Support in B2B CS:** Provide proactive and prompt student support via email, chat, and meetings, ensuring a positive learning experience, quick resolution of questions, and increased engagement and retention. * **Development of Customized Learning Pages (LW):** Create and customize learning pages for B2B companies, with tailored content, learning paths, and visual identity, to increase engagement and training effectiveness. **Hard Skills (what we're looking for):** * Completed undergraduate degree in Business Administration, Data Analysis, Agronomy, or related fields; * Intermediate/advanced knowledge of Power BI and Excel; * Experience in customer success and customer experience; * Knowledge of agile management tools. **Soft Skills (who we want on our team):** We are looking for someone with a strategic, analytical, and collaborative profile, who has clear communication skills, is organized, proactive, and curious about data. Attention to detail, ability to solve problems quickly, and focus on creating value and strengthening customer relationships are essential. **What we offer:** * An innovative and dynamic environment within a company revolutionizing education in agribusiness; * A collaborative culture that values **excellence in execution and obsession with the customer**; * Genuine opportunities for professional growth and development. Here at **Agroadvance**, the **Agribusiness School**, we connect the countryside to the city, enhancing agribusiness outcomes and recognizing the culture and impact of this essential sector. ? **Do you have these qualifications? Then don't waste time!** Join us and bring **high-quality education** to the entire Brazil! ???

R. Pr. da Catedral Dom Ernesto de Paula, 999 - Centro, Piracicaba - SP, 13400-150, Brazil

Junior Customer Success Analyst64151200087041123

Indeed

Junior Customer Success Analyst

**About Us** Agroadvance is the Agribusiness School that connects rural areas to cities, amplifying agribusiness results in Brazil and highlighting the culture and value of the sector. At Agroadvance, our goal is to enable agribusiness professionals and producers to achieve prosperity and prestige beyond what they imagined possible, so they are recognized as national heroes. WE shorten learning distances so people can GROW and BE PROUD of their journey in AGRO. **Position Purpose** To strategically manage the **student journey and experience**, ensuring a close, fluid, and personalized relationship. The Mid-level CS Analyst will be responsible for conducting onboarding, monitoring key touchpoints throughout the course, and boosting engagement and retention—strengthening the bond between the student and AgroAdvance. **Main Responsibilities** * Ensure **students' access to the learning platform** and provide initial technical support. * Organize and keep updated **onboarding and support materials** together with the content creation team. * Conduct **individual kick-off** with each student (personalized message or audio), ensuring welcoming, clarity, and understanding of the journey. * Plan and execute **journey touchpoints** according to the established schedule (Kickoff, FUPs, 3 months, 6 months, 9 months, and Final Meeting). * **Monitor academic engagement** (logins, class attendance, grades, exam participation) and report key points during active contacts. * Evaluate and track **CSAT, NPS, and engagement metrics**, seeking continuous improvement in the student experience. * **Organize class communication schedules**, aligning with content and marketing leads. * Identify **students with potential for new courses**, encouraging continuation of their educational journey. * Refer **qualified students to the sales team** for new course opportunities. * **Record all interactions and insights** in the CSM platform (SenseData), ensuring traceability and a consolidated student view. * Report **complaints and suggestions for improvements** to relevant departments, following up on solutions. * **Prepare presentations and reports** on student journeys and relevant touchpoints. * Analyze student profiles within classes and suggest **improvements in CS processes** based on collected data and observed behavior patterns. **Hard Skills (what we seek)** * Completed or ongoing higher education in Business Administration, Marketing, Education, Human Resources, or related fields. * Previous experience in customer service, student onboarding, or educational support. * Basic knowledge of e-learning platforms and CRM/CSM tools (PipeDrive, SenseData — advantage). * Ability to efficiently manage information and prioritize demands. * Practical knowledge of CS metrics (CSAT, NPS, CES, and Engagement). **Soft Skills (who we want by our side)** * Clear, empathetic, and welcoming communication—able to build rapport from the first contact. * Organization and process management, ensuring timely execution of scheduled activities. * Genuine empathy and human-centered service, with active listening and solution focus. * Analytical mindset, curiosity, and desire for continuous improvement. * Ability to work collaboratively with a sense of ownership over the student experience. **Success Indicators** * Engagement (% of active students attending classes). * Course retention and completion rates. * CSAT and NPS per cycle. * Rate of referrals to the sales team. * Data completeness and updates in SenseData. **Employment Model:** * PJ; * Hybrid; * Holidays, 13th invoice, study grant, fixed salary \+ variable pay. Here at **Agroadvance**, the **Agribusiness School**, we connect the countryside to the city, enhancing agribusiness outcomes and honoring the culture and impact of this essential sector. ? If you want to be part of Agroadvance's expansion and directly contribute to strengthening relationships with our customers and partners, come join us as our next **Customer Success Analyst.**

R. Pr. da Catedral Dom Ernesto de Paula, 999 - Centro, Piracicaba - SP, 13400-150, Brazil

Customer Service Assistant - Mid-Level64150555138561124

Indeed

Customer Service Assistant - Mid-Level

**About Us** Agroadvance is the Agribusiness School that connects rural areas to cities, amplifying agribusiness results in Brazil and highlighting the culture and value of the sector. At Agroadvance, our goal is for agribusiness professionals and producers to achieve prosperity and prestige beyond what they imagined possible, becoming recognized as national heroes. WE shorten the distances of learning so people can GROW and BE PROUD of their journey in AGRO. **Position Purpose** Be the student's first point of contact with AgroAdvance, ensuring a fast, empathetic, and organized experience in all initial interactions. The Junior CS Analyst supports onboarding execution, answers questions, provides platform support, and handles routine communications, contributing to a smooth and positive journey from enrollment through course completion. **Main Responsibilities** * Provide **student support via WhatsApp, email, and platform**, resolving access, login, certificate, and general guidance inquiries. * Support the **onboarding process**, ensuring all students receive the manual, can access the platform, and understand how classes work. * Monitor and respond to questions in official **class groups**, ensuring quick and courteous communication. * Organize and keep updated the **FAQs, manuals, and tutorials** database together with the mid-level and content creation team. * Track the status of pending **documentation**, guiding students on deadlines and procedures. * Forward complex or advisory requests to the **Mid-Level CS Analyst**. * Assist in organizing the **class communication schedule**, ensuring alignment with class timelines and events. * Record all interactions and relevant information in the CRM/CSM platform (e.g., SenseData). * Collect recurring student feedback and highlight **areas for improvement** in the experience. * Support the creation of **monitoring reports** and simple service dashboards. **Hard Skills (what we're looking for)** * Completed or ongoing higher education in Administration, Communications, Marketing, Pedagogy, or related fields. * Previous experience in **customer service, educational support, or academic secretariats.** * Basic knowledge of **EAD teaching platforms** and **communication/CRM tools** (PipeDrive, SenseData — a plus). * Good organizational and information management skills. * Clear writing and professional communication on digital channels. **Soft Skills (who we want on board)** * Empathetic and welcoming communication, conveying confidence to students from the very first interaction. * Organization, attention to detail, and sense of responsibility in daily tasks. * Ability to handle simultaneous demands with focus on quality and deadlines. * Collaborative spirit and willingness to continuously learn. * Proactivity and curiosity to understand the business and grow into more strategic CS roles. **Success Indicators** * Average response time (SLA) and first-contact resolution rate. * CSAT (customer satisfaction with service). * Reduction in rework and documentation backlogs. * Accuracy and completeness of information in the CRM. * Proper alignment and execution of class communications. **Employment Model:** * PJ (individual contractor); * Hybrid; * Holidays, 13th invoice, study grant, fixed salary. Here at **Agroadvance**, the **Agribusiness School**, we connect the countryside to the city, enhancing agribusiness outcomes and valuing the culture and impact of this essential sector. ? If you want to be part of Agroadvance's expansion and directly contribute to strengthening relationships with our customers and partners, join us as our next **Customer Service Assistant**!

R. Pr. da Catedral Dom Ernesto de Paula, 999 - Centro, Piracicaba - SP, 13400-150, Brazil