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Job Summary: The professional will provide support for the use, conservation, maintenance, and acquisition of IT equipment, configuring and resolving hardware and software failures. Key Highlights: 1. Preventive and corrective hardware and software maintenance. 2. Equipment monitoring and repair. 3. Installation and guidance on systems and applications. Provide support for the use, conservation, maintenance, and acquisition of IT equipment, configuring, reconfiguring, and resolving hardware failures, performing preventive and corrective maintenance procedures for hardware and software. **Responsibilities and Duties** • Perform maintenance services, replacing, repairing, and installing parts, components, equipment, systems, and applications, arranging (together with the departments involved in the process) the necessary materials; • Monitor the operation of equipment at the Unit, developing and implementing a preventive maintenance plan, and performing and/or assisting with repairs as needed; • Assemble and install machines and equipment, guiding users on their operation; • Manage user profiles and access levels; • Implement systems and applications, installing software and performing upgrades; • Guide users on software and hardware usage rules, ensuring compliance among users; • Perform administrative recordkeeping; • Serve internal and external customers; • Prepare and/or issue requested documents; • Archive general documents, keeping the Unit’s archive updated; • Record and consolidate statistical data to update the Unit’s performance indicators; • Perform other duties compatible with the position. **Requirements and Qualifications** **Job Requirements** **(All requirements must be described in the resume)** * Completed High School \+ Technical Course in Information Technology; * Availability to work on weekends and travel; * Availability to work in the city of **Catalão\-GO**. **[Desirable] Knowledge and/or Experience** * Proficiency in Hardware and Software, Application Programs, Structured Cabling, Computer Maintenance and Installation in Networks, Advanced IT (Office Suite), Customer Service Techniques * Network Technician and IT Maintenance and Support Technician; **Additional Information** **Selection Process Identification Number:** **11022894/2026 – Senai Catalão** **Selection Process Stages:** Stage – Curriculum Analysis Stage – Manager Evaluation Stage – Trial Class Evaluation * *At GERHC’s discretion, selection stages may be added or omitted.* **Employment Information:** **Work Location:** **Catalão\-GO** **Available Positions: 01** **Scheduled Weekly Workload: 30 hours** **Work Schedule: 08:00 AM to 02:00 PM** **Remuneration: R$** **1\.861,00** **Employment Contract: Fixed-term** **Our Main Benefits:** **Career, Position, and Remuneration Plan (PCCR)** **Health Plan (co-payment)** **Meal Allowance and/or Food Voucher (iFood)** **Profit-Sharing Program (PPR)** **Individual Development Plan (PDI)** **Discount Club** **Scholarship Program:** **Transportation Voucher** **Life Insurance:** **Educational Incentives** **Corporate University:** **Gympass (Wellhub)** **Workplace Gymnastics** **Nutritional Counseling** **Psychological, Social, Financial, and Legal Counseling (BENUP)** **Partnerships and Discounts** **Longevity Bonus** **Incluir Program (exclusively for people with disabilities)** **Service Discounts (SESI and SENAI – GO)** **Employees’ Association Benefits** * Hourly employees with a weekly schedule equal to or less than 30 hours, as well as those hired under CLT Article 443, §3° (intermittent regime), are not entitled to health plan and scholarship benefits. * Hourly employees will receive the Food Voucher/Meal Allowance benefit amount proportionally based on the actual number of hours worked. * For hourly employment contracts, the scheduled weekly workload may vary up or down depending on class scheduling or demand. **Application Deadline:** **03/29/2026 (Sunday)** Access our Selection Process Regulation to understand the norms and procedures governing our Institution’s selection process. SENAI arrived in Goiás in 1952, with the construction of the pioneering Senai GO 1 School (today Senai Roberto Mange Faculty of Technology) in Anápolis. When established, it operated under the Regional Delegation of São Paulo and offered only training in machining, mechanical turning, blacksmithing, electricity, and carpentry. The State’s economic context then consisted of only a few hundred small, and even fewer medium-sized, industries. Currently, SENAI offers professional training through various courses delivered in formats including industrial apprenticeship, technical qualification, technological undergraduate programs, postgraduate studies, initiation, qualification, and professional upgrading, as well as providing technical and technological advisory services across multiple fields. As part of the Federation of Industries of the State of Goiás (FIEG), SENAI has accompanied the advancement of the industrial sector, investing continuously in improving and updating its human resources and teaching environments, seeking technological innovation as a means to contribute to industry competitiveness and State development. Our **MISSION** is to promote professional education and higher education, innovation, and industrial technology transfer, contributing to enhancing industry competitiveness. And our **VISION**, by 2027, is for SESI and SENAI to be recognized as industry partners and drivers of productivity and competitiveness. #### **To view completed SENAI****\- GO selection processes, click HERE.** Access our Selection Process Regulation to understand the norms and procedures governing our Institution’s selection process. **Also explore our job portals:** **SESI** https://sesigo.gupy.io **FIEG** https://fieg.gupy.io **IEL** https://ielgo.gupy.io **For issues related to the Gupy platform—such as password recovery, email address changes, or other information—please visit the help center link: Gupy \- Help Center \| Candidates** ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ Access our Code of Ethics to learn about the guiding instrument for relationships that define conduct standards, values, and ethics within our Institution.
