If you are a proactive, organized person who loves working with customer service, we have an opportunity for you! **Responsibilities and Duties** **Some challenges you’ll face:** **ACTIVITY DESCRIPTION** * Customer Service * General calculations across all insurance companies in the market, diverse products, new insurance policies, renewals, endorsements, fleet insurance, pet insurance, life insurance, portable equipment insurance, and others; * Closing proposals, scheduling inspections, negotiating with insurers * Developing and presenting the best options to the customer being served, conducting a needs analysis to offer the most competitive quote and providing professional consulting. * System registration and submission of issuance requests to the insurer * Ensuring submission of all documents required by insurers for policy issuance, as well as conducting inspections/surveys * Handling pending matters and rejections to achieve effective and prompt resolution * Speed in resolving customer issues * Agility and discipline to handle and resolve day-to-day situations * Knowledge of general conditions and regulations for automobile and residential insurance **Requirements and Qualifications** **It is important that you have:** * Sense of urgency; * Proficiency in Microsoft Office; **Additional Information** **Benefits:** * Medical Assistance; * Dental Assistance; * Meal Voucher or Food Voucher; * Transportation Voucher; * Life Insurance; **In addition to these benefits, we offer (subject to change):** * Birthday Day-Off; * Partnership with Sesc; * Discount on our products (insurance); **Working Hours**: 9 a.m. to 6 p.m. **On-site Model.** **Work Location:** Rua Eduardo Tomanik, 241 – Chácara Urbana – Jundiaí/SP We are a global fintech that **brings people and technology together to deliver personalized solutions** in insurance, reinsurance, benefits, cybersecurity, and other areas. In Brazil, our story began with the acquisition of It’sSeg Company. Today, we continue stronger than ever, combining **intelligence, data, and close relationships** to deliver sustainable results. **Our Way of Working:** We are among the leading insurance brokerage and consulting firms in the country, driven by **curiosity, strategy, and collaboration**. We believe the best results stem from teamwork and a constant pursuit of innovation. Here, you’ll find opportunities to **grow, learn, and transform**. We respect your background and experiences, and we believe an **inclusive and welcoming environment** adds value to our business. If all this resonates with you, join our story!