Logistics Assistant

Description

Job Summary: The Logistics Assistant will oversee and monitor shipments, ensuring operational visibility and up-to-date information for customers and internal teams. Key Highlights: 1. Daily monitoring of pickups, transfers, and deliveries. 2. Support in resolving incidents with carriers and suppliers. 3. Ensuring data accuracy and maintaining an organized historical record. We are seeking a **Logistics Assistant** to directly handle **shipment tracking and monitoring**. The professional will be responsible for ensuring full operational visibility, guaranteeing that customers and internal departments receive timely, accurate, and up-to-date information. **Responsibilities** * Perform **daily monitoring** of pickups, transfers, and deliveries via tracking systems and internal tools. * Contact carriers, drivers, and suppliers to **track operational status** and resolve incidents. * Update systems and spreadsheets with real-time tracking information. * Notify customers and internal teams of any **deviations, delays, damages, or critical incidents**. * Support the creation and handling of **service tickets and protocols** with carriers. * Ensure **information accuracy** and maintain an organized historical record. * Assist in preparing operational reports and performance indicators (KPIs). * Provide general support for logistics department routines. **Requirements** * Completed high school education; technical or undergraduate degree in Logistics, Business Administration, or related fields is preferred. * Prior experience with **monitoring/tracking**, logistics support, or transportation is a plus. * Strong verbal and written communication skills. * Ability to work under pressure and solve problems efficiently. * Intermediate proficiency in Microsoft Office (especially Excel). * Organizational skills, attention to detail, and a sense of urgency. **Benefits** * Pluxee Meal Voucher: BRL 230.00 * Attendance Bonus: BRL 70.00 * On-site meals at no cost * Complimentary shuttle service * SulAmerica Dental Plan * Unimed Campinas health plan — no cost and no co-payment * PetLove Pet Insurance * GymPass * Conect Telemedicine * Pharmacy discount program * Profit Sharing Program (PLR) * Academic Partnership Program * Apoio Pass Kuehne \+ Nagel (KN) is a global logistics services company founded in 1890 in Bremen, Germany, and headquartered in Schindellegi, Switzerland. With over 80\.000 employees across nearly 1\.300 facilities in approximately 100 countries, the Kuehne\+Nagel Group is one of the world’s leading logistics providers. We are the global No. 1 in air and sea logistics and hold strong market positions in road and contract logistics. Leveraging our global network, logistics expertise, and data-driven insights, Kuehne Nagel delivers end-to-end supply chain solutions for global enterprises and industries. As a member of the Science Based Target Initiative (SBTi), Kuehne\+Nagel is committed to sustainable logistics — reducing its own environmental footprint and supporting customers with low-carbon logistics solutions. In Brazil, Kuehne \+ Nagel has operated since 1962 and currently maintains 48 branches across 7 states, serving the following segments: · Domestic and international air freight forwarding; · Domestic and international road freight forwarding; · Domestic and international road freight forwarding; · Customs clearance; · Warehousing. Employment Type: Full-time CLT Salary: BRL 2\.700,00 \- BRL 2\.750,00 per month Work Location: On-site